Yoaneena Ferguson
Hampton,GA
Summary
Dedicated HR Specialist with proven strengths in recruitment, employee relations, and compliance. Successfully managed onboarding processes and workplace safety programs, ensuring organizational needs are met effectively.
Overview
11
11
years of professional experience
Work History
DC Human Resources Specialist
O'Reilly Auto Parts
09.2021 - Current
- Provided HR support to DC management, HR Business Partner, and team members.
- Assisted with recruitment, including interviews, pre-employment screening, background checks, and new hire paperwork.
- Processed new hire data entry, prepared badges, and conducted orientation sessions.
- Maintained emergency contact information, turnover reports, and HR documentation.
- Ensured proper coverage for HR office, coordinated with DC managers and supervisors.
- Assisted with investigations, incident reports, and wage survey processes.
- Managed HR programs including benefits, uniforms, safety compliance, and employee engagement activities.
- Supported COVID-19 quarantine processing and return-to-work procedures.
- Collaborated with supervisors to complete evaluations, and maintain performance documentation.
- Coordinated Town Hall and Safety Committee meetings, prepared minutes, and supported newsletters.
Senior Clerk
True Value
Jonesboro, Georgia
04.2014 - 09.2021
- Performed clerical duties, including photocopying, compiling records, filing, tabulating, posting information, handling phone calls, and distributing mail.
- Applied knowledge of department policies and procedures, utilizing organizational knowledge to respond to inquiries, and direct work.
- Maintained records, prepared forms and reports, verified information, and resolved routine problems.
- Provided customer service support, assisting clients and team members with inquiries.
- Performed data entry using spreadsheets and operating software; completed calculations, reports, and paperwork.
- Acquired specialized knowledge in various areas of facility operations.
Education
High School Diploma -
North Clayton High School
College Park, GA05-1996
Skills
- Recruitment & Onboarding
- Employee Relations & Support
- Benefits & Payroll Assistance
- HR Policy & Compliance
- Performance Evaluation Support
- Workplace Safety & Training Coordination
- COVID-19 Quarantine/Return-to-Work Processing
- HRIS Systems: Info Smart (Lawson), Workday, Kronos, eScreen, Sterling
- Tools & Applications: Secure Badge System, Virtual Key Pad, Vonage Faxmail
- Microsoft Office: Excel, Word, Outlook (Email)
- HR Processes: FMLA, Evaluation Reports, Team Member Orientation
- Systems (True Value): YMS, WMS, AS400, ADS, Container Tracking System
Timeline
DC Human Resources Specialist
O'Reilly Auto Parts
09.2021 - Current
Senior Clerk
True Value
04.2014 - 09.2021
High School Diploma -
North Clayton High School
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