YOANNA FLORES
Palm Beach Gardens
Summary
Detail-oriented Marine Operations Analyst with 20+ years of experience optimizing vessel performance, reducing operational costs, and ensuring full compliance across U.S. Customs, maritime regulations, and industry standards. Proven expertise in fleet fuel analysis, port expense management, operational forecasting, and cross-department collaboration. Adept at resolving logistics challenges, improving efficiency, and supporting financial accuracy for multimillion-dollar shipping operations. Strong communicator recognized for professionalism, precision, and reliability.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Marine Operations Analyst
Tropical Shipping
01.2010 - Current
- - Analyze operational and performance data to identify cost-saving opportunities across a 17-vessel fleet.
- - Ensure monthly vessel expenditures align with annual budgets and financial forecasts.
- - Track berthing, detention, pilotage, tugs, utilities, and food expenditures for accuracy and compliance.
- - Evaluate vessel metrics (speed, fuel consumption, delays) to improve operational efficiency.
- - Manage monthly fuel consumption reports and reconcile with Purchasing and Finance departments.
- - Process and validate port expenses, ensuring contract and budget alignment.
- - Support regulatory compliance, including radio licenses and annual flag state registrations.
- - Manage environmental compliance reporting, including CII and SEEMP.
- - Monitor charter vessel performance to ensure contract adherence.
- - Oversee R&M; requisitions and maintain cost-center accuracy.
- - Manage Hull & Machinery and P&I; insurance claims documentation.
- - Identify process improvement opportunities to enhance productivity and cost effectiveness.
Imports Trade Specialist
Tropical Shipping
01.2004 - 01.2010
- - Prepared, verified, and reviewed import documentation for U.S. Customs compliance.
- - Coordinated with brokers, carriers, and agencies to expedite customs clearance.
- - Tracked shipments and communicated delivery status to stakeholders.
- - Resolved discrepancies, customs issues, and shipment delays.
Vessel Operations Specialist
Maersk Sealand
01.2003 - 01.2004
- - Prepared Bills of Lading, invoices, and customs documents with full regulatory accuracy.
- - Acted as liaison between clients, freight forwarders, and stevedoring teams.
- - Resolved delays, documentation errors, and damage claims.
- - Provided vessel departure and arrival reporting to senior leadership.
E-Commerce Marketing Coordinator
Leodata
01.1998 - 01.2003
- - Scheduled and launched digital ads and email campaigns.
- - Analyzed sales data, tracked KPIs, and prepared performance reports.
- - Supported website management by monitoring UX issues and broken links.
- - Assisted with search engine optimization initiatives.
Education
Bachelor of Science - Organizational Management
Palm Beach Atlantic University
West Palm Beach, FL01.2013
Skills
- Excel
- Outlook
- Power BI
- Maritime Tracking Software
- PeopleSoft (Purchasing & AP)
Certification
Business of Shipping from the Association of Ship Brokers & Agents
CORE COMPETENCIES
- Marine Operations
- Vessel Performance Analytics
- Supply Chain & Logistics
- Cost Reduction
- Budgeting & Forecasting
- Fuel Consumption Analysis
- Port Expenditures
- Vendor & Contract Compliance
- Customs Regulations
- Operational Risk Management
- KPI Tracking
- Data Integrity
- Cross-Functional Collaboration
- Documentation Accuracy
- Problem Resolution
- Process Optimization
Timeline
Marine Operations Analyst
Tropical Shipping
01.2010 - Current
Imports Trade Specialist
Tropical Shipping
01.2004 - 01.2010
Vessel Operations Specialist
Maersk Sealand
01.2003 - 01.2004
E-Commerce Marketing Coordinator
Leodata
01.1998 - 01.2003
Bachelor of Science - Organizational Management
Palm Beach Atlantic University