Yoanna Martinez
Chicago,IL
Summary
Proven track record at BTB Los Angeles, enhancing shipping efficiency and customer satisfaction through meticulous attention to detail and effective communication. Spearheaded initiatives to streamline packing procedures and optimize layouts, significantly reducing shipping errors. Demonstrates exceptional teamwork and independent problem-solving skills, ensuring timely and accurate order dispatch.
Overview
18
18
years of professional experience
Work History
Shipping and Receiving Clerk
BTB Los Angeles
11.2022 - 08.2024
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
Warehouse Worker
BTB Los Angeles
07.2019 - 03.2020
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Reduced order processing times with meticulous attention to order picking and packaging.
Warehouse Worker
Hyperdrive
07.2013 - 12.2018
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Assisted in receiving, stocking and distribution of merchandise.
Warehouse Worker
B Low the Belt
09.2006 - 12.2012
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Operated RF scanners to track merchandise and verify contents of containers.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Unpacked and repacked items in different quantities and configurations for shipment.
Skills
- Attention to Detail
- Self-Motivated and Independent
- Shipping and receiving
- Teamwork and Cooperation
- Package handling
- Effective Communication
- Punctual and Reliable
- Inspection and Quality Control
Timeline
Shipping and Receiving Clerk
BTB Los Angeles
11.2022 - 08.2024
Warehouse Worker
BTB Los Angeles
07.2019 - 03.2020
Warehouse Worker
Hyperdrive
07.2013 - 12.2018
Warehouse Worker
B Low the Belt
09.2006 - 12.2012
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