Yoany Cordones
Summary
Experienced Training Program Coordinator adept at designing and implementing employee training programs. Skilled in identifying training needs, developing curriculum, and managing program coordination. Known for creating positive learning environments and enhancing program effectiveness.
Overview
10
10
years of professional experience
Work History
Training Program Coordinator
Cohen Children's Medical Center
01.2023 - Current
- Company Overview: Northwell Health.
- Assists in maintaining program accreditation with ACGME and applicable councils; prepares and coordinates materials and resources for ACGME self-study and site visit reviews
- Assists in reviewing, assessing, developing, implementing, and enforcing program-specific policies as required by the ACGME and other accrediting bodies; maintains, monitors, and completes all the necessary updates on applicable websites, surveys, and electronic databases
- Maintain an operational work plan as required by the program manager.
- Provides administrative and logistical coordination of all aspects of medical education programming in the department; prepares, monitors, and disseminates faculty and resident rotations, on-call coverage, work hours, and vacation schedules
- Coordinates annual appointments, credentialing, and onboarding process for existing and new residents and fellows to ensure effective navigation of the onboarding process.
- Plans and executes annual residency and fellowship recruitment processes, documentation, and all events, such as Curriculum Day.
- Research work, progress, and career day.
- Monitors and coordinates the evaluation process to ensure ACGME milestone evaluations are captured.
- Assists with the completion of the Annual Program Evaluation (APE) module and ensures submission to OAA.
- Organizes and oversees all aspects of courses, conferences, alumni, and graduation events; ensures that applicable events align with established CME guidelines.
- Compiles all required documents to ensure the Clinical Competence Committee (CCC) functions to program requirements and standards
- Assists with the completion of the Annual Program Evaluation (APE) module and submits it to the Office of Academic Affairs
- Northwell Health
Fellowship Program Coordinator
Maimonides Medical Center
04.2022 - 01.2023
- Company Overview: OBGYN
- Administer fellow recruitment process; set up interview dates, communicate with applicants, data-entry of applicants, coordinate rank meetings, organize and preparation of new fellow orientation
- Collaborate with the PD and establish annual policies and procedures for applicant recruitment
- Manage information in FREIDA, ERAS, and specialty matching services (NRMP, innovations)
- Produce program recruitment information such as web content, and informational materials, and update social media sites
- Attending and administratively supporting the activities of the clinical competency committee (CCC), the program evaluation Committee (PEC), their chairs, and the PD's related work
- Coordinate ACGME self-study visits and focused site visits, when applicable
- Prepare program Letters of Agreement (PLA's) in coordination with the GME office with participating institutions and training sites
- Maintain program and residents/fellow statistics as identified for the hospitals for Joint Commission (TJC) accreditation requirements
- Establish and ensure compliance with program-specific credentialing requirements (e.g., ACLS, PALS, simulation training, specialty-specific training)
- Ensure fellow compliance with GME credentialing requirements and facilitate fellow changes in appointment from ACGME to non-ACGME clinical and/or research fellows
- OBGYN
Hospitalist Program Coordinator
The Brooklyn Hospital Center
08.2016 - 04.2022
- Supported the development, implementation and evaluation of patient/customer experience-based programs, projects, and improvements
- Gathered key information to prepare presentations, documents, and reports for Program Directors and Associate Program Director
- Demonstrated basic understanding of how to collect and interpret patient experience feedback, data and performance metrics
- Collaborated with site-based leadership to promote and sustain patient experience strategic plan
- Participated in patient/customer experience improvement efforts; provided support for meetings and events
- Provided emotional support to patients, families, visitors and team members (i.e
- During rounding, phone calls and/or other interactions)
- Lead and participated in service initiatives and projects/work groups with management team
- Exemplified strong communication skills by working cross functionally with various departments on multiple projects
- Identified, analyzed, and recommended improvements to current processes and fostered innovation
- Facilitator with the training and compliance team participating in the training and mentorship of new and existing administrative staff
- Performed service recovery, follows policies/procedures regarding concern and complaint management, escalates to leadership, when appropriate
- Equality Diversity & Inclusion team leader, effectively building teams that apply their diverse skills and perspectives to achieve common goals
- Coordinated educational and training programs aimed at engaging team members in patient/customer experience culture
- Proficient with Root Cause Analysis
- Experience supporting high level physicians and senior leadership
Paraprofessional Coordinator
Allegiant Home Care
07.2014 - 08.2016
- Provided the full range of administrative support activities across multiple leaders, including managing complex calendars, scheduling high-level, time-sensitive meetings, managing travel arrangements, and completing expenses for Home health aides
- Managed incoming/outgoing mail, including the appropriate handling of sensitive and confidential correspondence
- Assisted with meeting scheduling, conference room reservations, teleconference set-up, external individual visit to the site and associated meeting logistics
- Completed quality work on a timely basis, using judgment to identify most urgent issues and working to resolve them immediately
- Created and maintained distribution lists, organizational charts and maintained electronic files
- Supported projects and initiatives as needed
- Managed meeting minutes, meeting follow-ups and expedite flow of work
- Managed purchase orders through the system and tracked invoices
- Assumed personal accountability for quality of own work that impacts the department and understands impacts of actions
- Worked well in self-directed environment, with minimal instruction, assumed increased levels of responsibility and took accountability for decisions and outcomes
- Provided back-up assistance in the absence of other administrative colleagues
- Scheduled and lead meetings with multidisciplinary stakeholders covering complex topics and ensured follow-up and appropriate action was taken after meetings concluded
- Proficient with Sandata, Santrax, EPIC, MedHub, New innovations
Education
BS - Mental Health Counseling
School of Professional Studies
09-2025
Skills
- Microsoft Project
- Microsoft Office
- Project Management
- Risk Management
- Skilled Collaborator
- Process Management and Improvement
- Staff Recruitment and Retention
- Employee Development
- Organization and Time Management
- Scheduling Coordination
- Learning Management Systems
- Cross-Functional Teamwork
- Training delivery
- Program Management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Training Program Coordinator
Cohen Children's Medical Center
01.2023 - Current
Fellowship Program Coordinator
Maimonides Medical Center
04.2022 - 01.2023
Hospitalist Program Coordinator
The Brooklyn Hospital Center
08.2016 - 04.2022
Paraprofessional Coordinator
Allegiant Home Care
07.2014 - 08.2016
BS - Mental Health Counseling
School of Professional Studies
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