Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

YOANY CORDONES

Queens,NY

Summary

Experienced Healthcare Program Manager with expertise in managing and coordinating medical education programs, including residency and fellowship initiatives. Adept at identifying program needs, developing and implementing policies and overseeing daily operations to ensure compliance with accreditation standards. Skilled in project management, process improvement, and fostering collaborative environments for staff and employees. Proven track record in staff recruitment, retention, and development, with strong organizational and time management abilities. Proficient in learning management systems, scheduling coordination, and cross-functional teamwork to drive program success.

Experienced with providing specialized support to students with exceptional needs. Utilizes tailored instructional strategies to meet individual learning goals. Strong understanding of behavior management techniques and collaborative work within educational teams.

Overview

13
13
years of professional experience
1
1
Certification

Work History

ESE Paraprofessional

Department Of Education
01.2024 - Current
  • Assisted teachers in implementing individualized education plans for students with diverse learning needs.
  • Supported classroom management by fostering a positive and inclusive learning environment.
  • Collaborated with special education staff to develop tailored instructional strategies.
  • Monitored student progress and provided feedback to educators for targeted interventions.

Training Program Administrator- Department of Pediatrics

Northwell Health/Cohen's Children Center
01.2023 - 08.2024
  • Assist in maintaining program accreditation through compliance with ACGME and other accrediting bodies' requirements.
  • Prepare and coordinate materials for ACGME self-study and site visit reviews, ensuring readiness for evaluation.
  • Review, assess, and develop program-specific policies mandated by the ACGME and accrediting organizations.
  • Ensure all program policies are implemented effectively and that updates are consistently reflected across applicable platforms (websites, surveys, databases).
  • Maintain and monitor an operational work plan to support the program manager's directives and program needs.
  • Coordinate medical education programming, including faculty and resident rotations, on-call coverage, work hours, and vacation schedules.
  • Oversee the credentialing, onboarding, and appointment process for residents and fellows, ensuring a smooth transition into the program.
  • Facilitate annual residency and fellowship recruitment processes and document required paperwork.
  • Plan and manage key events such as Curriculum Day, Research and Career Progress Day, as well as recruitment events.
  • Organize graduation, alum events, and conferences, ensuring alignment with CME (Continuing Medical Education) guidelines.
  • Monitor and coordinate evaluations to capture ACGME milestones and assist with Annual Program Evaluations (APE) for submission to the Office of Academic Affairs.
  • Compile and organize documents for the Clinical Competence Committee (CCC) to ensure the program meets ACGME standards.

Fellowship Program Manager-OBGYN

Maimonides Medical Center
04.2022 - 01.2023
  • Administer the entire recruitment process, including scheduling interviews, communicating with applicants, and managing applicant data entry.
  • Coordinate rank meetings and organize new fellow orientation to ensure a smooth onboarding process.
  • Collaborate with the Program Director (PD) to establish annual policies and procedures for fellow recruitment.
  • Manage recruitment platforms and services such as FREIDA, ERAS, NRMP, and Innovations, ensuring accuracy and compliance.
  • Produce and update program recruitment materials, including web content, informational brochures, and social media presence.
  • Provide administrative support to the Clinical Competency Committee (CCC) and the Program Evaluation Committee (PEC), ensuring smooth operations during meetings and assisting with related tasks of the PD and committee chairs.
  • Coordinate ACGME self-study visits, focused site visits, and ensure all necessary documentation is prepared in advance.
  • Prepare Program Letters of Agreement (PLAs) in collaboration with the Graduate Medical Education (GME) office, ensuring compliance with all participating institutions and training sites.
  • Main Track program and resident/fellow statistics to meet Joint Commission (TJC) accreditation standards and other regulatory requirements.
  • Ensure compliance with credentialing requirements, including Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), simulation training, and specialty-specific certifications.
  • Ensure fellows meet all GME credentialing requirements and manage changes in appointment from ACGME to non-ACGME clinical or research fellowships in the Department of Obstetrics and Gynecology (OBGYN).

Hospitalist Program Manager

The Brooklyn Hospital Center
08.2016 - 04.2022
  • Supported the design, implementation, and evaluation of patient and customer experience-based programs and initiatives to enhance care delivery and service quality.
  • Collaborated with Program Directors and Associate Program Directors, preparing key presentations, documents, and reports that drive decision-making and strategic planning.
  • Demonstrated expertise in collecting and interpreting patient experience feedback, performance metrics, and other critical data to inform improvements in patient care.
  • Worked closely with site-based leadership to promote and sustain patient experience strategies, ensuring alignment with organizational goals.
  • Participated in patient experience improvement efforts and provided logistical support for meetings, events, and service improvement initiatives.
  • Offered emotional support to patients, families, and team members during rounding and interactions, and performed service recovery, managing concerns and complaints according to policies and escalating when necessary.
  • Led and participated in various service projects and work groups, fostering collaboration and continuous improvement within the management team.
  • Demonstrated strong communication skills by working with multiple departments to coordinate and execute patient experience projects and improvement initiatives.
  • Identified, analyzed, and recommended process improvements, fostering innovation within the team to enhance patient care and administrative efficiency.
  • Served as a facilitator with the training and compliance team, participating in the onboarding, training, and mentorship of new and existing administrative staff.
  • Led the Equality, Diversity, and Inclusion team, building diverse teams that collaborate effectively to achieve shared goals.
  • Coordinated educational and training programs focused on engaging staff members in fostering a patient-centric experience culture.
  • Proficient in conducting Root Cause Analysis to identify the underlying causes of issues and developing strategies to prevent recurrence.
  • Supported high-level physicians and senior leadership, contributing to the success of the practice through administrative and operational assistance.

Paraprofessional Coordinator for HHA's

Allegiant Home Care
07.2012 - 08.2016
  • Provided full-spectrum administrative support to multiple leaders, including managing complex calendars, scheduling high-level, time-sensitive meetings, and handling travel arrangements. Managed expense reports for home health aides.
  • Handled incoming and outgoing mail, ensuring appropriate care for sensitive and confidential information.
  • Assisted with scheduling meetings, securing conference rooms, setting up teleconferences, and coordinating logistics for external visitors and site-based meetings.
  • Demonstrated strong judgment by identifying urgent issues and resolving them promptly. Delivered quality work in a timely manner while managing multiple priorities.
  • Created and maintained distribution lists, organizational charts, and electronic files to ensure organized and accessible documentation.
  • Provided administrative assistance to various projects and initiatives, helping to drive successful outcomes.
  • Managed meeting minutes, follow-ups, and facilitated the flow of work, ensuring smooth execution and action items after each meeting.
  • Managed purchase orders and tracked invoices, ensuring timely processing and accurate financial tracking within the system.
  • Assumed personal accountability for the quality of work and understood the broader impact of decisions on the department's performance and goals.
  • Excelled in a self-directed environment with minimal supervision, taking on increased responsibility and accountability for decision-making and outcomes.
  • Provided back-up assistance to administrative colleagues when needed, ensuring continuity of support across the department.
  • Scheduled and led meetings with multidisciplinary stakeholders on complex topics, ensuring appropriate actions and follow-ups were taken after meetings.
  • Healthcare Systems Proficiency: Proficient in using Sandata, Santrax, EPIC, All scripts, Med Hub, New Innovations, APD, Kronos

Education

Bachelor of Arts - Disability Studies in Mental/Behavioral Health

CUNY School of Professional Studies
New York, NY
05-2026

Skills

  • Skilled Collaboration and Cross-Functional Teamwork
  • Scheduling Coordination and Organization
  • Training Delivery & Program Management
  • Literacy support techniques
  • Development of interpersonal abilities
  • Diverse instructional strategies
  • Expertise in ABC model technique
  • Applied behavior analysis technician

Certification

  • Certified Teachers Aide
  • Hemodialysis Technician
  • Maternity Doula

Languages

Spanish
Native or Bilingual

Timeline

ESE Paraprofessional

Department Of Education
01.2024 - Current

Training Program Administrator- Department of Pediatrics

Northwell Health/Cohen's Children Center
01.2023 - 08.2024

Fellowship Program Manager-OBGYN

Maimonides Medical Center
04.2022 - 01.2023

Hospitalist Program Manager

The Brooklyn Hospital Center
08.2016 - 04.2022

Paraprofessional Coordinator for HHA's

Allegiant Home Care
07.2012 - 08.2016

Bachelor of Arts - Disability Studies in Mental/Behavioral Health

CUNY School of Professional Studies

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