Yobani Mercado
Brownsville
Summary
Proactive professional with experience executing quality care in high-pressure situations. Proudly demonstrated commitment, compassion, and reasoned thinking while performing tasks rapidly to enhance patient outcomes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
4040
4040
years of post-secondary education
Work History
EMT-Basic
Lifeline Rgv
McAllen
11.2025 - Current
- Responded to emergency calls and transported patients to medical facilities.
- Administered basic life support and first aid during critical situations.
- Collaborated with medical personnel to assess patient conditions on-site.
- Maintained cleanliness and organization of emergency response vehicles.
- Ensured compliance with local, state, and federal regulations in emergency care.
- Participated in ongoing training to enhance emergency response skills.
- Remained level-headed and proactive during emergency situations.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Assessed emergency situations and prioritized medical care for patients.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Demonstrated dedication to providing quality care through continued training and education.
- Evaluated patients' medical status and monitored vital signs during transit.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Performed standard testing and administered medication to manage care in field and in transit.
Direct Care Worker
COMPASS CONNECTIONS
01.2023 - Current
- A Direct Care Worker provides personal care assistance to individuals with disabilities, illnesses, or aging needs, helping them with daily activities like bathing, dressing, eating, toileting, medication reminders, light housekeeping, and transportation, while also offering companionship and emotional support, all with the goal of maintaining their independence and quality of life; they typically work in a client's home, assisted living facility, or nursing home, and are required to monitor and report any changes in the client's condition to their supervisor.
Tu Vida Medical Service
01.2023 - 01.2024
- Operates ambulances and other company equipment safely and efficiently.
- Basic life support treatment and transportation of sick and injured persons.
- Providing basic medical treatment, while not exceeding the level of skill, training, and certification of the individual employee.
- Full compliance with all applicable state, local, and federal regulations and laws, pertaining to but not limited to protocols, standards of care, motor vehicle operations, and patient rights, as well as all Liberty Ambulance rules, policies, directives, and instructions from management.
- Observes patients and records significant conditions and treatments rendered.
- Prepares inventories and stocks supplies and inspects equipment for proper operation.
- Demonstrates the attitude of a Health Care Professional to include, but not be limited to, maintaining a clean appearance, demonstrating courteous, professional, and ethical behavior, and demonstrating the ability to work cooperatively with other members of the EMS Health Care System.
- Demonstrates a sincere desire to continually improve and upgrade the skills and knowledge of the emergency medical profession.
- Demonstrates the ability to safely lift, transfer and maneuver patients in and out of ambulances, facilities, residences and other locations.
Grifols Plasma Center
01.2022 - 01.2023
- Duties include but are not limited to-
- Ensuring eligibility, health, and safety of our donors and the plasma collected.
- Operating as a medical professional, a pre-donation screener (donor center technician), and/or a phlebotomist.
- Giving physical exams and taking medical history.
- Handling mild donor adverse events and counseling donors who had a reactive blood test.
- (Center Medical Staff)
Caring Hands EMS
01.2022 - 01.2023
- Operates ambulances and other company equipment safely and efficiently.
- Basic life support treatment and transportation of sick and injured persons.
- Providing basic medical treatment, while not exceeding the level of skill, training, and certification of the individual employee.
- Full compliance with all applicable state, local, and federal regulations and laws, pertaining to but not limited to protocols, standards of care, motor vehicle operations, and patient rights, as well as all Liberty Ambulance rules, policies, directives, and instructions from management.
- Observes patients and records significant conditions and treatments rendered.
- Prepares inventories and stocks supplies and inspects equipment for proper operation.
- Demonstrates the attitude of a Health Care Professional to include, but not be limited to, maintaining a clean appearance, demonstrating courteous, professional, and ethical behavior, and demonstrating the ability to work cooperatively with other members of the EMS Health Care System.
- Demonstrates a sincere desire to continually improve and upgrade the skills and knowledge of the emergency medical profession.
- Demonstrates the ability to safely lift, transfer and maneuver patients in and out of ambulances, facilities, residences and other locations.
Front End Associate
Target
01.2021 - 12.2021
- Create a welcoming experience by authentically greeting, every guest every time.
- Provide an easy, seamless shopping experience by keeping carts and baskets well stocked and clean for guests.
- Provide a friendly response to carry out requests.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, charge electronic carts, and attend to spills throughout the store as needed.
- Work at an efficient pace to minimize guest wait time while maintaining guest service and accuracy.
- Evaluate cart condition and request maintenance.
- Stock supplies during store open hours while being available for the guest.
- Scan and bag all guest items quickly, neatly, and in compliance with food safety standards and Company best practices.
- Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures.
- Say thank you after every guest interaction and be sure every guest leaves satisfied with their shopping experience.
Crew Member
Little Caesars
01.2017 - 12.2020
- Little Caesars team member jobs involve preparing and serving food, operating kitchen equipment, ringing up sales, and cleaning work stations.
Lead Manager
Little Caesars
01.2017 - 12.2020
- They utilize all cost control tools and processes ensuring the goals of food, paper, and labor are achieved during their shift.
- They ensure each shift is prepared to meet the needs of their customers and work diligently to ensure each customer is satisfied with the service and product they receive.
Assistant Manager
Little Caesars
01.2017 - 12.2020
- The assistant manager works productively and supervises restaurant colleagues to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.
Crew Member
Chick-fil-a
01.2016 - 12.2017
- A chick-fil-a team member performs guest service and food preparation duties. Guest service job duties include greeting customers, taking customer orders, and completing transactions on the cash register. Food preparation duties consist of cooking food and assembling sandwiches.
- (Aviles)
Lifeguard
Schlitterbahn Beach Water Parks Inc.
01.2014 - 12.2016
- Lifeguards maintain the safety of guests, by overseeing their assigned areas to protect weak or distressed swimmers in times of need and communicating with guests regarding other safety issues.
- Makes guest internal/external service and guest satisfaction a priority in every aspect of the job.
Security Guard
Schlitterbahn Beach Water Parks Inc.
01.2014 - 12.2016
- Schlitterbahn security staff creates a visible presence both inside and outside the waterpark to deter illegal and inappropriate actions.
- Security is vigilant for signs of crime, fire or disorder, and proactively responds as trained.
- Security staff acts with urgency to protect our staff, our guests and park.
Education
High School Diploma -
bachelors - kinesiology
University of Texas Rio Grande Valley
Skills
- Administering basic life support
- Patient transportation
- Emergency vehicle operation
- Medical inventory management
- Vital sign monitoring
- Compliance with regulations
- Patient assessment
- Equipment inspection
- Collaboration with medical personnel
- Effective communication
- Proactive decision making
- Time management
- Problem solving
- Bleeding control
- Vital signs monitoring
- Basic life support
Activities
Enjoys physical activities such as sports and weight lifting for a healthier lifestyle.
Timeline
EMT-Basic
Lifeline Rgv
11.2025 - Current
Direct Care Worker
COMPASS CONNECTIONS
01.2023 - Current
Tu Vida Medical Service
01.2023 - 01.2024
Grifols Plasma Center
01.2022 - 01.2023
Caring Hands EMS
01.2022 - 01.2023
Front End Associate
Target
01.2021 - 12.2021
Crew Member
Little Caesars
01.2017 - 12.2020
Lead Manager
Little Caesars
01.2017 - 12.2020
Assistant Manager
Little Caesars
01.2017 - 12.2020
Crew Member
Chick-fil-a
01.2016 - 12.2017
Lifeguard
Schlitterbahn Beach Water Parks Inc.
01.2014 - 12.2016
Security Guard
Schlitterbahn Beach Water Parks Inc.
01.2014 - 12.2016
High School Diploma -
bachelors - kinesiology
University of Texas Rio Grande Valley