Yocasti Vasquez
1735 Townsend Ave Bronx,,NY
Summary
Accurate Pharmacy Clerk with extensive history in pharmacy settings. Committed to ensuring exceptional customer service and retention. Friendly professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests.
Overview
5
5
years of professional experience
Work History
Pharmacy Clerk
Boca Pharmacal
The Bronx, NY
06.2021 - 03.2024
- Assisted customers with selecting and purchasing medications.
- Maintained pharmacy inventory, including ordering and stocking supplies.
- Organized and labeled medication containers for easy identification.
- Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Prepared reports summarizing daily transactions.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Responded to customer issues to provide immediate resolution and improve retention.
- Entered patient data into computer system to maintain accurate records.
Customer Service Cashier
Lube And Fuel Solutions
The Bronx, NY
10.2018 - 04.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
High School Diploma -
Bmcc
Bronx03-2010
Skills
- Inventory counting
- Verifying orders
- Resolving customer issues
- Secure storage of medications
- Stock management
- Interpreting orders
- Answering customer questions
- Ordering and stocking medications
Languages
Spanish
Professional
Timeline
Pharmacy Clerk
Boca Pharmacal
06.2021 - 03.2024
Customer Service Cashier
Lube And Fuel Solutions
10.2018 - 04.2021
High School Diploma -
Bmcc
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