Yocelyn Zaragoza
Richmond,CA
Summary
HR professional with comprehensive background in managing employee relations and recruitment. Known for fostering collaborative team environment and achieving organizational goals. Dependable and adaptable, proficient in conflict management and talent acquisition.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Homebridge
07.2023 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Established solid relationships between departments by providing well-rounded support across various teams.
PBX Switchboard Operator
Fairmont Hotels & Resorts
11.2019 - 12.2021
- Answered daily external and internal calls multitasking
- Paged or transferred to proper extension or party
- Collaborated with maintenance and security hotel staff as needed
- Fielded main administrative tasks in back of office
- Adhered to any needs necessary within my job description (calling guests back, companies, staff member)
Front Desk Representative
First Glance Ultrasound Studio
01.2019 - 11.2019
- Assisted over 50 patients per day with triaging procedures and admittance
- Answered above 30 external calls per diem
- Scheduled appointments accordingly
- Over saw inventory for merchandise in office
- Organized front desk area as well as maintained cleanliness
- Managed daily transactions
Active FACES Intern
FACES for the Future Coalition
08.2016 - 06.2018
- Aided health care professionals in periodically changing internship at various sites, such as San Francisco General, Primary Community Clinics, and Laguna Honda
- San Francisco General Hospital
- Neurology department: shadowed stroke patient nurse, observed emergency room CT scans
- Physical Therapy department: assisted physical therapist in daily exercises with patients, hands on movement, rehab exercises for disabled patients
- Anesthesiology department: shadowed anesthesiologist during surgical procedures, behind the scenes in prep work and during, guided access to different steps in process
- Castro Mission Health Center
- Main clinic : updated patient scheduling and doctor appointments using specialized database, assisted with translation in clinical visits
Education
A. A. - Hospitality
San Francisco City College
San Francisco Tech Fundamentals Certification Program -
NPower
San Jose, CA06.2023
High School Diploma - undefined
John O’ Connell High School Of Technology
San Francisco, CA05.2018
Skills
- Certifications: Google IT Support March 2023, CompTIA ITF April 2023
- Languages: Fluent in Spanish and English
- Technical skills: MS Office, Google Drive, Imovie
- Soft Skills: Time Management, Collaboration, Adaptability, Strong Written & Oral Communication Skills, Public Speaking, Organization Skills
- Recordkeeping
- Maintains confidentiality
- Employee relations
- Microsoft office and docusign
- HR policies compliance
- Benefits administration
- Benefits and payroll coordination
Certification
Google IT Support March 2023, CompTIA ITF+ April 2023
SKILLS & QUALIFICATIONS
Languages: Fluent in Spanish and English
Timeline
Human Resources Coordinator
Homebridge
07.2023 - Current
PBX Switchboard Operator
Fairmont Hotels & Resorts
11.2019 - 12.2021
Front Desk Representative
First Glance Ultrasound Studio
01.2019 - 11.2019
Active FACES Intern
FACES for the Future Coalition
08.2016 - 06.2018
High School Diploma - undefined
John O’ Connell High School Of Technology
A. A. - Hospitality
San Francisco City College
Tech Fundamentals Certification Program -
NPower
Similar Profiles
Richard RodriguesRichard Rodrigues
Caregiver at HomebridgeCaregiver at Homebridge
Kashay HawthorneKashay Hawthorne
Home Health Care Aide at HomebridgeHome Health Care Aide at Homebridge
Karen PortilloKaren Portillo
Senior Manager of Programs at HomebridgeSenior Manager of Programs at Homebridge
Ravi NeupaneRavi Neupane
Senior Accountant (Fulltime) at Goodwill of San Francisco BaySenior Accountant (Fulltime) at Goodwill of San Francisco Bay
Edgar FloresEdgar Flores
Packing Associate at Impossible Foods Inc.Packing Associate at Impossible Foods Inc.