Yocelyne Tinoco
San Lorenzo,CA
Summary
Dynamic administrative professional with a proven track record at Golden State Orthopedics, excelling in patient reception and HIPAA compliance. Adept at appointment scheduling and fostering positive relationships, I enhance operational efficiency with and support exceptional patient care through strong organizational skills and effective communication.
Overview
7
7
years of professional experience
Work History
Unit Secretary
Golden State Orthopedics
08.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Verify insurance eligibility, and obtain prior authorizations when required.
- Check in, schedule, and cancel appointments via EMR systems.
- Assisting admin duties front and back office.
Administrative Assistant
Bon Apptit Management - Golden State Warriors
07.2018 - 09.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Vaccination Scribe
Curative Medical
07.2020 - 11.2021
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
- Enhanced patient care by accurately documenting medical histories, physical examinations, and procedures.
- Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
Education
Arroyo High School
San Lorenzo, CA06.2016
Skills
- Incoming call reception
- Customer service
- Strong organization
- Telephone reception
- Appointment scheduling
- HIPAA compliance
- EMR / EHR
- Patient reception
Timeline
Unit Secretary
Golden State Orthopedics
08.2023 - Current
Vaccination Scribe
Curative Medical
07.2020 - 11.2021
Administrative Assistant
Bon Apptit Management - Golden State Warriors
07.2018 - 09.2022
Arroyo High School
Similar Profiles
Lazarus ReyesLazarus Reyes
Associate Sales Representative at Golden State OrthopedicsAssociate Sales Representative at Golden State Orthopedics
Raven BrownRaven Brown
Front Office Administrator at Golden State Orthopedics and SpineFront Office Administrator at Golden State Orthopedics and Spine
Cathy SephusCathy Sephus
Radiology Scheduler at Golden State Orthopedics & SpineRadiology Scheduler at Golden State Orthopedics & Spine
Estevan SalazarEstevan Salazar
Cart Attendant at WalmartCart Attendant at Walmart
Purui WangPurui Wang
Marketing Officer at SalesStaffMarketing Officer at SalesStaff