Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yocheved Laskin

Airmont,NY

Summary

Organized, dependable, and proactive candidate successful at managing multiple priorities with a positive attitude. Demonstrates great leadership qualities and a willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Field Marketer

Hamaspik HomeCare
05.2024 - Current
  • Established and maintained strong, mutually beneficial relationships with referral sources, consistently fostering long-term partnerships to drive business growth.
  • Attended senior fairs to educate the community about available resources and networked with other vendors to build relationships and promote services.
  • Organized and executed events, presentations, and webinars tailored to the senior community, ensuring a high level of engagement and awareness of Hamaspik HomeCare's offerings.
  • Identified and nurtured potential leads, converting them into clients by effectively presenting the company's services and value.
  • Ensured timely follow-up with leads by collaborating with the intake department to maintain a smooth transition and client acquisition process.
  • Assisted referral sources and internal parties with any questions or concerns.
  • Provided plan of action to leadership on a weekly basis.
  • Maintained knowledge of home care rules and regulations, as well as new trends in the home care industry.

Overtime Reduction Manager, Care Manager, HR Specialist

Community Home Health Care
09.2023 - Current
  • Implemented aide overtime reduction project, resulting in thousands saved weekly
  • Directed and supervised coordinators to optimize workflow and enhance team efficiency
  • Monitored and managed critical aspects of patient authorizations, hospitalizations, complaints and discharges
  • Administered HR function of approving and denying aides PTO and sick time requests

Live In Scheduling and Care Coordinator

Community Home Health Care
01.2023 - 09.2023
  • Coordinated superior care of 24 hour clients in high pressure situations, preventing breaks in service
  • Proactively resolved conflicts between aides and clients, ensuring a harmonious caregiving environment
  • Communicated effectively with insurance companies for coverage and authorizations

Scheduling Coordinator

Community Home Health Care
10.2021 - 01.2023
  • Managed daily scheduling operations, handling a high number of incoming and outgoing calls daily
  • Coordinated patient care seamlessly under high-stress situations, demonstrating resilience and effective problem solving skills
  • Ensured full shift coverage to meet the demands of patient care, showcasing exceptional time management abilities

Education

Bachelors - Liberal Arts

Excelsior University, Online College
08-2024

Skills

  • HHAExchange
  • SalesForce
  • Smartsheet
  • Canva
  • Paper Vision
  • EPaces
  • Inflowcare

Timeline

Field Marketer

Hamaspik HomeCare
05.2024 - Current

Overtime Reduction Manager, Care Manager, HR Specialist

Community Home Health Care
09.2023 - Current

Live In Scheduling and Care Coordinator

Community Home Health Care
01.2023 - 09.2023

Scheduling Coordinator

Community Home Health Care
10.2021 - 01.2023

Bachelors - Liberal Arts

Excelsior University, Online College

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Yocheved Laskin