Yocheved Laskin
Airmont,NY
Summary
Organized, dependable, and proactive candidate successful at managing multiple priorities with a positive attitude. Demonstrates great leadership qualities and a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Field Marketer
Hamaspik HomeCare
Spring Valley, NY
05.2024 - Current
- Established and maintained strong, mutually beneficial relationships with referral sources, consistently fostering long-term partnerships to drive business growth.
- Attended senior fairs to educate the community about available resources and networked with other vendors to build relationships and promote services.
- Organized and executed events, presentations, and webinars tailored to the senior community, ensuring a high level of engagement and awareness of Hamaspik HomeCare's offerings.
- Identified and nurtured potential leads, converting them into clients by effectively presenting the company's services and value.
- Ensured timely follow-up with leads by collaborating with the intake department to maintain a smooth transition and client acquisition process.
- Assisted referral sources and internal parties with any questions or concerns.
- Provided plan of action to leadership on a weekly basis.
- Maintained knowledge of home care rules and regulations, as well as new trends in the home care industry.
Overtime Reduction Manager, Care Manager, HR Specialist
Community Home Health Care
Suffern, NY
09.2023 - Current
- Implemented aide overtime reduction project, resulting in thousands saved weekly
- Directed and supervised coordinators to optimize workflow and enhance team efficiency
- Monitored and managed critical aspects of patient authorizations, hospitalizations, complaints and discharges
- Administered HR function of approving and denying aides PTO and sick time requests
Live In Scheduling and Care Coordinator
Community Home Health Care
Suffern, NY
01.2023 - 09.2023
- Coordinated superior care of 24 hour clients in high pressure situations, preventing breaks in service
- Proactively resolved conflicts between aides and clients, ensuring a harmonious caregiving environment
- Communicated effectively with insurance companies for coverage and authorizations
Scheduling Coordinator
Community Home Health Care
Suffern, NY
10.2021 - 01.2023
- Managed daily scheduling operations, handling a high number of incoming and outgoing calls daily
- Coordinated patient care seamlessly under high-stress situations, demonstrating resilience and effective problem solving skills
- Ensured full shift coverage to meet the demands of patient care, showcasing exceptional time management abilities
Education
Bachelors - Liberal Arts
Excelsior University, Online College
08-2024
Skills
- HHAExchange
- SalesForce
- Smartsheet
- Canva
- Paper Vision
- EPaces
- Inflowcare
Timeline
Field Marketer
Hamaspik HomeCare
05.2024 - Current
Overtime Reduction Manager, Care Manager, HR Specialist
Community Home Health Care
09.2023 - Current
Live In Scheduling and Care Coordinator
Community Home Health Care
01.2023 - 09.2023
Scheduling Coordinator
Community Home Health Care
10.2021 - 01.2023
Bachelors - Liberal Arts
Excelsior University, Online College