Yodit Alem

• Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
• Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans.
• Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills. Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Managed support services and fostered communication among other care managers, social workers, therapists, hospital staff and patients.
• Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
• Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
• Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems. Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.

• Confidential contract acquisition
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution Ensure the organization’s compliance with local, state and federal regulations
• Oversaw and manage on-boarding processes and programs to successfully integrate new, transferred and promoted employees while assisting senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Completed background and reference checks to facilitate hiring and onboarding of employees.

As a caregiver, I supported clients in managing finances, paying bills, and grocery shopping. I provided safe mobility assistance, taught proper use of ambulation devices, and planned and prepared nutritious meals. Beyond physical care, I engaged clients in meaningful conversations and social activities to maintain their well-being and self-esteem.

Delivered clerical support by handling a range of routine and special requirements. Coordinated, scheduled and arranged business meetings and class setting calendars. Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs. Received and resolved an average of 80 calls a day regarding complaints and problems.