Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YOE BAYOLIMA

Hempstead,NY

Summary

Adept at complex problem-solving and fluent in Spanish and French, I leveraged military knowledge and security clearance to enhance operational efficiency at Best Buy. My leadership in training and mentoring improved team success rates, while my expertise in CCTV surveillance significantly boosted security measures. Experienced Security Monitor with quick instincts.

Overview

13
13
years of professional experience

Work History

Military

Army
05.2019 - Current
  • Was deployed in 2020-2022 to assist in the Covid 19 crisis.
  • Was deployed to assist with the shelters for the Asylum Seekers. 2023-2024
  • Deployment to HOA to provide security.
  • Remained current with training and sought new training opportunities to further personal growth.
  • Mentored junior recruiters on effective techniques for building rapport with prospective candidates, leading to higher success rates in securing commitments from qualified individuals.
  • Built strong relationships with local community organizations to promote military career opportunities and attract diverse talent pools.
  • Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.

Security Officer

Best Buy
10.2019 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Security Officer

Target
01.2018 - 09.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored CCTV cameras and alarm systems for security breaches.

Pharmacy Technician

The Chemist Shoppe
03.2018 - 07.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Overnight Stocker and Receiver

Dollar Tree
02.2017 - 12.2017
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
  • Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.

Supervisor

TOYS R US
11.2014 - 01.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.

Car Porter

Hyundai
01.2012 - 08.2013
  • Picked up vehicles from and delivered vehicles to customers as directed by management.
  • Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
  • Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
05.2015

Skills

  • Incident Reporting
  • General security
  • CCTV Surveillance
  • Training and mentoring
  • Goal-Oriented
  • Complex Problem-Solving
  • Inventory Control
  • Military knowledge
  • Security clearance
  • Language skills
  • Fluent in Spanish
  • Report Writing

Languages

Spanish
Full Professional

Timeline

Security Officer

Best Buy
10.2019 - Current

Military

Army
05.2019 - Current

Pharmacy Technician

The Chemist Shoppe
03.2018 - 07.2018

Security Officer

Target
01.2018 - 09.2018

Overnight Stocker and Receiver

Dollar Tree
02.2017 - 12.2017

Supervisor

TOYS R US
11.2014 - 01.2016

Car Porter

Hyundai
01.2012 - 08.2013

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York

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YOE BAYOLIMA