Yoenia Dorado
Downers Grove,IL
Summary
Proactive dental assistant with extensive experience at Smiles of Northlake, excelling in dental radiography and infection control. Proven ability to enhance patient satisfaction through exceptional customer service and effective communication. Skilled in chair-side support and maintaining a sterile environment, ensuring high-quality care and safety for all patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
Smiles of Northlake
Northlake, IL
06.2023 - 03.2025
- Clean and sanitize dental tools and equipment, straighten treatment rooms, and restock supplies to prep for next patient and maintain health and safety practices.
- Maintain a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitize trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provide chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Perform x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepare and arrange instruments, medications, and required materials for dental procedures.
- Perform general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Document patient dental health information, medical history, and vital signs for future reference.
- Assist dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explain treatment procedures and instruct patients on home care guidelines.
- Create dental impressions using Trio3 with dandy software.
- Support dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Increase patient retention by building rapport through excellent communication skills and a friendly demeanor.
Medical Receptionist
Ten-0-One Medical
Maywood, IL
03.2022 - 08.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Some College -
Triton College
River Grove, ILHigh School Diploma -
St. Joseph Catholic Highschool
Westchester, IL05.2017
Skills
- Dental impressions
- Dental radiography
- Equipment sterilization
- Treatment room setup
- Team collaboration
- Infection control proficiency
- Oral hygiene education
- Electronic charting
- Oral surgery assistance
- HIPAA compliance
- Dental terminology
- OSHA regulations
- Chair-side support
- Customer service
- CT scans & Pano
- Experience with OpenDental
Certification
CPR/AED Certified
Dental Assistant Certification
OSHA Certified
Languages
Spanish
English
Timeline
Dental Assistant
Smiles of Northlake
06.2023 - 03.2025
Medical Receptionist
Ten-0-One Medical
03.2022 - 08.2022
Some College -
Triton College
High School Diploma -
St. Joseph Catholic Highschool