Yoetridee Urbano
Gainesville,VA
Summary
Dynamic Cleaning Team Leader with a proven track record at Mall “Calamari,” excelling in team collaboration and client satisfaction. Expert in health and safety compliance and effective workload prioritization, I consistently enhanced productivity and maintained exceptional cleanliness standards, ensuring repeat business and a stellar reputation for excellence.
Professional cleaning leader prepared to deliver high standards and results. Managed and coordinated cleaning operations with focus on achieving top-notch cleanliness. Known for strong team collaboration and adaptability to changing needs. Expertise in time management and problem-solving.
Overview
5
5
years of professional experience
Work History
Cleaning Team Leader
Mall “Calamari”
04.2022 - 11.2024
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Developed tailored cleaning plans for clients with unique requirements or specialized facilities.
- Increased team productivity through regular evaluations and constructive feedback on individual performance.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
Cleaner
Resaurant “El Caribeno”
11.2019 - 04.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Education
In General
Unitas Educative ”Francisco Seijas”
Estado Cojedes ,Venezuela10-1991
Skills
- Workload prioritization
- Waste disposal
- Health and safety compliance
- Chemical handling
- Cleaning practices
- Cleaning bathrooms
- Vacuuming and sweeping
- Customer service-focused
- Cleaning and sanitation
- Customer service
Timeline
Cleaning Team Leader
Mall “Calamari”
04.2022 - 11.2024
Cleaner
Resaurant “El Caribeno”
11.2019 - 04.2022
In General
Unitas Educative ”Francisco Seijas”
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