Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
Yogendra VIjay

Yogendra VIjay

Columbus,Indiana
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

With 13 years of experience in the IT industry, I am an accomplished professional currently serving as an Onsite Manager. Throughout my career, I have gained expertise in managing diverse development and support projects, ensuring their successful execution and delivery.

Overview

13
13
years of professional experience
2
2

CRM Implementation Expert with AI and Data background

3
3

Telecom T2R and L2C flow implementation

4
4

Manufacturing Sales, Service and Warranty Process Expert

1
1

AI & Machine Learning Enabler

2
2

Salesforce Manager

1
1

Banking and Finance Service Management

1
1

Zero downtime Implementation Strategist

6
6
years of post-secondary education

Work History

Manager Projects

Cognizant Technology US Corp
Columbus, Indiana
02.2014 - Current
  • Successfully managed end-to-end Salesforce projects, including implementation, customization, and integration efforts, for clients in Sales, Service, and Warranty businesses.
  • Led a team of Salesforce developers, administrators, and analysts, ensuring effective collaboration, optimal resource allocation, and timely project delivery.
  • Gathered and analyzed business requirements, translated them into technical specifications, and implemented scalable Salesforce solutions to meet client needs.
  • Collaborated closely with cross-functional teams, including sales, customer service, and IT, to ensure seamless integration and alignment of Salesforce with business processes.
  • Developed project plans, established timelines, and managed project budgets to ensure on-time and within-budget project execution.
  • Monitored project progress, identified and addressed risks and issues, and implemented mitigation strategies to ensure project success.
  • Provided regular status updates to stakeholders, communicated project milestones, and managed expectations throughout the project lifecycle.
  • Conducted user training sessions and facilitated user adoption of Salesforce systems, driving enhanced productivity and efficiency.
  • Implemented best practices and standardized processes for Salesforce project management, contributing to improved project delivery and customer satisfaction.
  • Acted as a subject matter expert, providing guidance and support to team members and clients on Salesforce functionality, configuration, and customization.

System Engineer

Tata Consultancy Services
Mumbai, Maharastra
03.2013 - 02.2014
  • As a Developer and Lead responsible for implementing and supporting Siebel integrations, configuration, and data loads, my role encompasses various aspects of the software development life cycle. Here's a brief overview of my responsibilities:
  • Siebel Integrations: I am responsible for designing, developing, and maintaining integrations between Siebel and other systems or applications. This involves understanding business requirements, identifying integration points, and implementing robust and efficient integration solutions. I work with different integration technologies, such as EAI (Enterprise Application Integration) tools, web services, or middleware platforms, to establish seamless data exchange between Siebel and external systems.
  • Configuration: I handle the configuration of the Siebel application based on business requirements. This includes tailoring the user interface, creating and modifying business objects, defining workflows, configuring business rules, and customizing the application to align with specific business processes. My expertise in Siebel configuration allows me to deliver a highly customized and optimized user experience for end users.
  • Data Loads: I am responsible for managing the process of loading and maintaining data within the Siebel application. This involves data mapping, transformation, and loading activities to ensure accurate and consistent data across the system. I work closely with data teams to understand data requirements, develop data load scripts or processes, and perform data validation and reconciliation to ensure data integrity.
  • Software Development Life Cycle (SDLC) Management: As a lead, I oversee the end-to-end SDLC for Siebel projects. This includes requirements gathering, solution design, development, testing, deployment, and ongoing support. I collaborate with business stakeholders, project managers, and other team members to ensure that projects are delivered on time, within budget, and according to quality standards. I also be responsible for coordinating and delegating tasks to the development team, monitoring progress, and ensuring effective communication throughout the SDLC.
  • Support and Maintenance: In addition to implementation, I provide ongoing support and maintenance for Siebel applications. This involves troubleshooting issues, analyzing system logs, identifying root causes, and implementing fixes or enhancements. I am also involved in applying patches, performing system upgrades, and ensuring the overall stability and performance of the Siebel environment.
  • Leadership and Mentoring: As a lead, I provide guidance, direction, and technical expertise to the development team. I mentor junior developers, review their code, and promote best practices for Siebel development. I contribute to team growth and foster a collaborative and productive work environment.

    Overall, As a Developer and Lead in the Siebel domain is critical for ensuring the successful implementation, configuration, and support of Siebel integrations, as well as managing the full cycle of software development projects within the Siebel ecosystem.

Technical Associate

Tech Mahindra
Mumbai, Maharastra
10.2009 - 03.2013
  • As a Technical Associate, My role involves working closely with the end-to-end designer to prepare solution designs, handling development tasks, creating unit test cases, providing support for User Acceptance Testing (UAT), and facilitating production deployments. Here's a brief overview of my responsibilities:
  • Solution Design: Collaborating with the end-to-end designer, Actively participate in solution design discussions and contribute to the creation of comprehensive and effective technical designs. This includes understanding business requirements, analyzing system capabilities, proposing technical solutions, and documenting the design specifications.
  • Development: Based on the solution design, I was responsible for the development of software components. This involves writing code, configuring systems, implementing integrations, and customizing applications to deliver the desired functionality. I followed the coding standards, best practices, and established guidelines to ensure high-quality and maintainable code.
  • Unit Testing: As part of the development process, I prepared and execute unit test cases to verify the functionality and integrity of the developed software components. This includes identifying test scenarios, creating test data, running tests, and documenting test results. I was responsible for ensuring that the developed code meets the defined requirements and works as expected.
  • UAT Support: During the User Acceptance Testing phase, I provided support to users and business stakeholders. This involves assisting with test case preparation, addressing questions or issues raised by testers, and troubleshooting any technical problems encountered during UAT. I collaborate with the testing team to ensure that the application meets user requirements and functions correctly before moving to production.
  • Production Deployment: I played a key role in the production deployment process. This includes preparing deployment packages, coordinating with infrastructure teams or deployment managers, executing deployment activities, and monitoring the deployment to ensure a smooth transition from development environments to the production environment. I established deployment procedures and adhere to change management processes to minimize disruptions and ensure successful deployments.
  • Documentation: Throughout my role, I maintained accurate and up-to-date documentation related to solution design, development activities, test cases, and deployment processes. This documentation serves as a reference for future maintenance, troubleshooting, and knowledge sharing within the team and with other stakeholders.
  • Collaboration and Communication: As a Technical Associate, I collaborated with cross-functional teams, including designers, testers, business analysts, and infrastructure teams. I actively participated in meetings, provide regular updates on progress, and effectively communicate any challenges or risks that may impact project timelines or deliverables.

Sr Lecturer

Gurukul Institute of Engineering and Technology
Kota, Rajasthan
07.2008 - 10.2009

As a Lecturer and department manager in the Electronics & Communication Engineering department, I demonstrated dedication, passion, and a commitment to providing quality education to the students. My managerial skills, expertise in the subject, and ability to foster a conducive learning environment made a positive impact on the department and its students, preparing them for successful careers in the field of electronics and communication engineering.

Education

Master of Science - Telecom And Software Engineering

Birla Institute of Technology , Pilani, Pilani, RJ, India
07.2010 - 08.2012

As part of my Master's thesis, I had the opportunity to implement an electronic customer ordering module for the broadband products of British Telecom. This module was designed to address the specific needs and challenges of managing the broadband order system within British Telecom, a leading telecommunications company.

The objective of the electronic customer ordering module was to streamline and automate the process of managing broadband orders, from customer initiation to order fulfillment. By implementing this module, British Telecom aimed to enhance the efficiency, accuracy, and speed of their broadband order system, ultimately improving the customer experience and reducing operational costs.

The implementation of the module involved several key components and functionalities:

The successful implementation of the electronic customer ordering module as a solution for managing the broadband order system in British Telecom marked a significant achievement. It demonstrated the effectiveness of the module in transforming and modernizing their order management processes, ultimately enhancing customer satisfaction and operational effectiveness.

Bachelor of Engineering - Eelectronics & Communication Engineering

University of Rajasthan, Jaipur, India
07.2004 - 08.2008

Skills

  • Project Scope Analysis
  • Project Development
  • Document Management
  • Strategic Account Development and Management
  • Technical Support
  • Productivity Improvement
  • Resource Allocation
  • Workforce Training
  • Software Development Lifecycle
  • Project Planning
  • Project Development and Lifecycle
  • Root Cause Analysis
  • Project Management
  • Client Relations
  • Risk Management
  • Data Review
  • Systems Implementation
  • Data Analysis
  • Work Flow Planning
  • Agile Methodology
  • Software development lifecycle expert
  • Database management software
  • Scrum methodology
  • Software Documentation
  • Workflows and queries
  • Database programming
  • Technical analysis
  • Development Lifecycles
  • Client requirements
  • Operational analysis
  • Code reviews
  • Algorithm implementation
  • Python
  • Programming Languages
  • Project planning
  • Engineering standards
  • Performance Tuning
  • Best practices
  • Collaborative development planning
  • Product development
  • Technical Analysis

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Oracle Siebel 8.0 CCC

Salesforce App builder

Salesforce Platform Developer 1

Timeline

Manager Projects - Cognizant Technology US Corp
02.2014 - Current
System Engineer - Tata Consultancy Services
03.2013 - 02.2014
Birla Institute of Technology , Pilani - Master of Science, Telecom And Software Engineering
07.2010 - 08.2012
Technical Associate - Tech Mahindra
10.2009 - 03.2013
Sr Lecturer - Gurukul Institute of Engineering and Technology
07.2008 - 10.2009
University of Rajasthan - Bachelor of Engineering, Eelectronics & Communication Engineering
07.2004 - 08.2008
Yogendra VIjay