David Sam
Seattle,WA
Summary
Experienced Route Setter with over 6 years of experience in the climbing industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic assistant, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of supporting and training in as assistant head route setter. Motivated to learn, grow and excel in Edgeworks and the climbing industry as a whole.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Safety Lead/Route Setter
Edgeworks Climbing
Seattle, WA
08.2019 - Current
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Inspected work practices and procedures for compliance with company regulations.
- Mentored and managed team of staff and enforced safety protocols among associates.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Kept accurate and detailed records of gym equipment.
- Set quality routes for the climbing community
- Work in unison with the route setting crew to get the quota of work done.
Front Desk Staff Member
Edgeworks Climbing
Seattle, WA
07.2014 - Current
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
- Used internal software to process reservations, check-ins and check-outs.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
Quality Control Inspector
Carlisle
Kent, WA
01.2013 - 09.2013
- Monitored performance and generated reports detailing quality of product and defect rates.
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
- Created and deployed best practices to improve efficiency and reduce defects.
- Evaluated components and final products against quality standards and manufacturing specifications.
Education
No Degree -
Whatcom Community College
Bellingham, WASkills
- Time Management
- Decision Making
- Problem-Solving
- Purchasing and procurement
- New product introductions strategies
Certification
Level 1 USAC Setter
Google IT Support Professional
Timeline
Safety Lead/Route Setter
Edgeworks Climbing
08.2019 - Current
Front Desk Staff Member
Edgeworks Climbing
07.2014 - Current
Quality Control Inspector
Carlisle
01.2013 - 09.2013
No Degree -
Whatcom Community College
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