Summary
Overview
Work History
Education
Skills
Honor Awards
Supported Causes
Languages
Personal Information
Location Preference
Key Result Areas
Timeline
Generic

Vinay Naidu

Bengaluru

Summary

Dynamic professional with extensive experience at Gallagher Centre of Excellence, excelling in operations management and stakeholder engagement. Proven track record in enhancing service delivery and financial operations, leveraging expertise in SAP and team management to drive process improvements. Adept at data analysis, delivering impactful reports that inform strategic decisions.

Overview

7
7
years of professional experience

Work History

Service Support Management

GALLAGHER CENTRE OF EXCELLENCE
Bengaluru
08.2024 - Current

· Collaborate with Client Service Managers to gain a comprehensive understanding of

· clients business and insurance needs, Florida[U.S.]

· Assist Client Service managers in preparing for internal renewal strategy meetings.

· (RSD) for FL and LA

· Assist in preparing renewal reports while collaborating with Client Service Managers to enhance

· technical skills. Coordinate and participate in internal meetings. Act as the primary point of

· contact for the branch, providing comprehensive daily support.

· Contribute to the development of service plans, reports, presentations, and other

· client-related documents as required.

· Coordinate between the GCoE and Onshore Teamsto improve service delivery.

· Communicate with insurers according to agreed parameters and processes to ensure

· effective client service.

Oversee end-to-end support of the policy lifecycle for Commercial Lines. Collaborate

· with insurance carriers to gather and modify insurance quotations. Assist Client Service

· Managers in comparing quotes, binders, and generating proposals.

· Provide support to a team of 5-7 Client Service Managers/Broker Placement Specialists

· at the branches. Take proactive steps to support new business, renewals, and

· remarketing activities.

Associate Professional

DXC Technologies
07.2022 - Current
  • To provide standardized solutions and seamless support to Singapore Lloyds Services.
  • Post journal entries and reconcile accounts, maintain general ledgers, and prepare technical statements.
  • Having in-depth knowledge regarding Risk setup, Premium processing in SAP/Genius, Initiating Payments.
  • Reviewing purchase order obtained from the Insured & updating the same in the contract to reflect on the invoices.
  • Computation of premium amount, application of commission percentages, deductible taxes to the premiums & reconciliation /allocating the cash received against the transactions using application SAP.
  • Reconciliation of cash, Cash receipt Payment, Allocation of Cash & Initiating wire transfer payments with the Specified Bank Details provided by the Onshore.
  • Perform day to day case processing and adhere to process SLA (Service Level Agreement) in terms of production, productivity, quality Check and TAT.
  • Effective management of correspondence/queries.
  • Handling the team delegate tasks & set deadlines.
  • Monitor team performance & reports on metrics.
  • Communicated and resolved high complex issues with the clients.
  • Preparation and review of comprehensive reports and dashboards for internal and external stakeholders.
  • E- Accounting TA & Financial Statement Rendering on a weekly basis for premium collection.

AXA XL, a division of AXA
09.2018 - 05.2022
  • Marjory involved in Specialty insurance - Commercial Bond.
  • Post journal entries and reconcile accounts, maintain general ledgers, and prepare technical statements.
  • Accounts Payable/ Receivable activities involve daily premium calculations and posting same on systems.
  • Prepare other statistical, financial, and accounting reports.
  • Reconciliation of premium with Broker Statement and Premium Bordereaux.
  • Compile and maintain claims data, rates and insurance data and records.
  • Preparation and review of comprehensive reports and dashboards for internal and external stakeholders.
  • Collections through statement generation, reminders and follow -up with various departments.
  • Cash processing following Internal audit and Financial Internal Control guideline.
  • Account reconciliations and resolution of issues in coordination with internal parties.
  • Ledger reconciliation with an analytical mind-set.
  • Analyzing & understanding the business operations strengths as well as weakness to identify opportunities for automating processes and functions.

Education

MCA -

VTU University
Bangalore
01.2012

BCA -

JSS College Karnataka University
Dharwad
01.2009

HSC SSC -

ST Joseph High School
Dharwad
01.2004

Skills

  • Operations Management
  • Process Management
  • Financial Operations
  • Accounts Payable & Receivable
  • Team Management
  • Data Interpretation and Analysis
  • Dashboard Management
  • Stakeholder Management
  • Order to Cash Process
  • Cloud Computing
  • MS Dynamics AX
  • Certify Tool/SAP ERP
  • Concur/Jira/MDM SharePoint
  • Citrix Receiver/Spectra
  • Genius Software Vendor Portal
  • Business Process Improvement
  • Project Scheduling
  • Macros
  • MS Office
  • MS Excel

Honor Awards

  • DXC Technology, Spot award, For clearing highest number of cashes in Dec 2023 for excellent process knowledge, Champ award, 2022, 2023
  • AXA XL, a division of AXA, Best Performer, 03/2019, Process improvement Idea, 2020, Pat on the Back, 2021

Supported Causes

Global Day of Giving, AXA, XL Division of AXA, 2018, 2019, 2020

Languages

  • Hindi
  • Kannada
  • English
  • Hindi
  • Kannada

Personal Information

Date of Birth: 04/26/88

Location Preference

Bengaluru, Karnataka

Key Result Areas

  • Provide standardized solutions and seamless support to Singapore Lloyds Services
  • Post journal entries and reconcile accounts, maintain general ledgers, and prepare technical statements
  • In-depth knowledge regarding Risk setup, Premium processing in SAP/Genius, Initiating Payments
  • Reviewing purchase orders and updating contracts to reflect on invoices
  • Computation of premium amount, application of commission percentages, deductible taxes to the premiums & reconciliation/allocating cash received against transactions using SAP
  • Reconciliation of cash, Cash receipt Payment, Allocation of Cash & Initiating wire transfer payments
  • Perform day to day case processing and adhere to process SLA
  • Effective management of correspondence/queries
  • Handling the team, delegate tasks & set deadlines
  • Monitor team performance & reports on metrics
  • Communicated and resolved high complex issues with clients
  • Preparation and review of comprehensive reports and dashboards for stakeholders
  • E-Accounting TA & Financial Statement Rendering for premium collection

Timeline

Service Support Management

GALLAGHER CENTRE OF EXCELLENCE
08.2024 - Current

Associate Professional

DXC Technologies
07.2022 - Current

AXA XL, a division of AXA
09.2018 - 05.2022

MCA -

VTU University

BCA -

JSS College Karnataka University

HSC SSC -

ST Joseph High School
Vinay Naidu