Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yohaira Maris Ralat

Kissimmee

Summary

Bilingual English/Spanish Outstanding Customer Service Cash Handling/Credit Card Transactions Able to Work with Minimal Supervision Follow Safety/Procedures Data Entry/Records Management Confidentiality Great Phone Etiquette Meet/Exceed Deadlines Work Well Under Pressure Willing to relocate: Anywhere Authorized to work in the US for any employer

Overview

23
23
years of professional experience
1
1
Certification

Work History

Office Assistant (part-time)

Consulting Group
Kissimmee
- Current
  • Greeted Clients and Visitors in a friendly and Welcoming manner, ensuring a positive first impression of the Office.
  • Scheduled appointments and Conferences online with Clients.
  • Contacted the Clients to confirm their appointments.
  • Maintained and organized Office desk space, Ensuring handling of paperwork and timely communication with staff and Clients.

Electronic Assembler/Solder

Mercury
Saint Cloud
06.2021 - 07.2023
  • Assemble and soldering electronic micro-welding equipment for outboard motors. Our responsibilities include using hand and electronic equipment to assemble the products, interpret blueprints after reading them to determine the methods and sequence of operations.
  • Examine connections for correct fits to assemble the components
  • Maintain documentation by keeping by completing quality forms and production
  • Maintaining the work area and keeping all the equipment and tools operational
  • Ensure a perfect fit of the components by taking precision measurements

Activities Coordinator

Wyndham Destinations
Kissimmee
10.2019 - 06.2021
  • Entered data into the computer, on reports, case records and invoices.
  • Prepared reports and provided information to the public.
  • Developed and planned activities, outings, and events.
  • In charged of developing programs, staffing the events, and overseeing the implementation of activities.

Customer Service

Riddell
Elyria
11.2012 - 04.2014
  • Greeting customer and taking their orders for NFL players (helmets)
  • Organization skills
  • Quick typing skills
  • Attention to detail
  • Computer savvy
  • Confidentiality
  • Thoroughness

Assistant Manager

Rosita's coffee shop/Family Owned Business
Villalba
10.2002 - 05.2004
  • Greeting customers, Helps to coach, counsel, and training employee, improving engagement and providing outstanding customer service.
  • Coordinating, and enforcing systems, policies, procedures, and productivity standards.
  • Operating cash registers, managing financial transactions. (Family owned business)

Education

Associate's degree - RN

John Dewey College
San Juan, PR

Skills

  • Front desk
  • Documentation review
  • Office management
  • Hotel experience
  • Blueprint reading
  • Bilingual English/Spanish
  • Outstanding Customer Service
  • Cash Handling/Credit Card Transactions
  • Able to Work with Minimal Supervision
  • Follow Safety/Procedures
  • Data Entry/Records Management
  • Confidentiality
  • Great Phone Etiquette
  • Meet/Exceed Deadlines
  • Work Well Under Pressure
  • Manufacturing
  • Quality control
  • Welding
  • Merchandising
  • Customer service
  • Typing
  • Records management
  • Cash handling
  • Leadership
  • Soldering
  • Hospitality
  • Home health
  • Recruiting
  • Assembly
  • Supervising experience
  • Cash register
  • Medical terminology

Certification

  • O.S.H.A
  • ServSafe
  • Certified Phlebotomy Technician
  • IPC-610 Certification
  • Preventing Disease Certification

Timeline

Electronic Assembler/Solder

Mercury
06.2021 - 07.2023

Activities Coordinator

Wyndham Destinations
10.2019 - 06.2021

Customer Service

Riddell
11.2012 - 04.2014

Assistant Manager

Rosita's coffee shop/Family Owned Business
10.2002 - 05.2004

Office Assistant (part-time)

Consulting Group
- Current

Associate's degree - RN

John Dewey College
Yohaira Maris Ralat
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