Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yohan Terrazas

Summary

Driven professional and dynamic individual excelling in customer interaction and issue resolution, leading to repeat business and positive reviews. Known for adaptability, creativity, and results-oriented mindset.

Overview

2
2
years of professional experience

Work History

Gutter Subcontractor

LeafFilter
05.2022 - 08.2024
  • Worked to deliver the highest level of service to all customers leaving them fully satisfied.
  • Coordinated closely with general contractor regarding completion of services and projects.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business referrals and 25+ positive reviews.

Lifeguard

Positively Pools
06.2022 - 07.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured safety by vigilantly monitoring pools full of 100+ people daily.
  • Provided friendly customer service to guests; addressed and efficiently responded to concerns of 50+ individuals weekly.
  • Coordinated with the team to maintain an upstanding facility and safe environment.

Education

Bachelor of Science - Biology

Truett McConnell University
Cleveland, GA

Bachelor of Science - Biology

University of Georgia
Athens, GA
05.2026

Skills

  • Excellent Communicator
  • Customer Interaction
  • Active Listening
  • Scheduling and Planning
  • Decision-Making
  • Team Collaboration
  • Attention to Detail
  • Issue Resolution

Languages

Spanish
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Lifeguard

Positively Pools
06.2022 - 07.2022

Gutter Subcontractor

LeafFilter
05.2022 - 08.2024

Bachelor of Science - Biology

Truett McConnell University

Bachelor of Science - Biology

University of Georgia

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Yohan Terrazas