Yohana Ginarte

Tourism professional with training in Literature and experience in itinerary design, customer service and office work. Specialist in Costumer Service Representative, cultural tourism, with outstanding skills in communication and creative writing. I seek to contribute my knowledge and experience to an organization that values cultural integration. Professional with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared documents and thorough research. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated student interested in applying excellent communication and interpersonal skills to a Legal Assistant role. Experienced in data entry. Can quickly memorize product details and build customer relationships. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

• Tourism Project Management – MINTUR, Cuba
• Communication and Public Relations – Islazul, Cuba

• Literary Tourist Guide: "Writers Routes", Personal project for the development of tourist itineraries based on the life and work of famous writers.
• Article: " Literary Tourism as a Tool Cultural Education", published in Viajeros Magazine. Analysis of how literary routes as a cultural learning tools.