YOHANA GONZALEZ
Compton,CA
Summary
I am a results-driven restaurant leader with over five years of growth inside one Raising Cane's restaurant, promoted from Crew Member to Restaurant Zone Manager to Restaurant Manager. I coach people, uphold Cane's standards, and keep shifts running smoothly. A Sociology degree from Cal State Long Beach, earned while working, strengthens my work in communication, teamwork, and culture. I am ready to step into the Operations Manager role.
Overview
6
6
years of professional experience
Work History
RESTAURANT MANAGER
Raising Cane's Chicken Fingers
Gardena, CA
01.2025 - Current
- Lead daily restaurant operations, setting clear goals each shift and holding the team to Cane's standards for food quality, speed, cleanliness, and Guest experience.
- Coach and develop Crew Members, Trainers, and Restaurant Zone Managers.
- Ensured labor targets met and maintained profitability through strategic planning with managers.
- Collaborated with OM on cleaning audits and provided regular updates on cleanliness standards.
- Received Gold in cleanliness and will continue the trend.
- Triple gold when RL was out and was on shift .
- Executed 4-wall marketing initiatives to build and maintain relationships with key restaurant contacts.
RESTAURANT ZONE MANAGER
Raising Cane's Chicken Fingers
Gardena, CA
01.2024 - 01.2025
- Owned a zone each shift, identifying bottlenecks and reassigning crew to keep the restaurant running smoothly.
- Set and enforced standards throughout the shift while supporting other managers with their tasks.
- Trained and coached crew on positions, procedures, and Guest service expectations.
- Earned promotion to Restaurant Manager through consistent leadership and results.
CREW MEMBER
Raising Cane's Chicken Fingers
Gardena, CA
01.2021 - 01.2024
- Delivered fast, friendly Guest service and consistent food quality across kitchen, counter, and drive-thru positions.
- Showed reliability and leadership early, earning more responsibility and a path into management.
- Balanced full-time university coursework with a demanding restaurant schedule.
Education
B.A. - Sociology
CAL STATE LONG BEACH
Skills
- Food Safety Management
- Customer service
- Customer engagement
- People development
- Team building
- Time Management
- Problem Solving
- Critical thinking
- Communication
- Open-minded
LANGUAGES
Spanish, English
Timeline
RESTAURANT MANAGER
Raising Cane's Chicken Fingers
01.2025 - Current
RESTAURANT ZONE MANAGER
Raising Cane's Chicken Fingers
01.2024 - 01.2025
CREW MEMBER
Raising Cane's Chicken Fingers
01.2021 - 01.2024
B.A. - Sociology
CAL STATE LONG BEACH