Yohana Vazquez Puga
Cleveland,TX
Summary
Hardworking and reliable employee with a background in providing excellent customer service while working under pressure. Highly organized, proactive, and punctual. Works well within team settings. Enjoys learning new skills and growing in the field.
Overview
5
5
years of professional experience
Work History
Cashier
captain crawfish
Humble, Texas
04.2025 - Current
- Operated cash register to process customer transactions efficiently.
- Maintained cleanliness and organization of checkout area and store shelves.
- Handled cash, credit, and debit transactions accurately during busy shifts.
- Followed safety protocols during all cash handling procedures.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
- Maintained current knowledge of store promotions to highlight sales to customers.
server/cashier/hostess
captain crawfish
Humble, Texas
01.2023 - 01.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of tables and dining area.
- Handled guest inquiries and resolved issues promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Processed customer transactions accurately and efficiently during busy service periods.
- Managed cash register operations, ensuring proper cash handling procedures.
- Built and maintained productive relationships with employees.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Cashier/Fry Cook
Krispy Krunchy chicken
New Caney, Texas
08.2020 - 01.2023
- Processed customer transactions efficiently and accurately during busy shifts.
- Managed cash register and balanced cash drawer at end of shifts.
- Maintained cleanliness and organization of the checkout area throughout the day.
- Stocked shelves with merchandise when needed.
- Prepared and cooked chicken using specialized frying equipment.
- Followed food safety guidelines to ensure product quality.
- Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
- Trained new employees on fryer operation techniques.
- Provided excellent customer service by answering questions and resolving issues.
Education
High School Diploma -
Blanson Cte High School
Houston, TX05-2020
Skills
- Cash handling
- Customer transactions
- Customer relationship management
- Staff collaboration
- Conflict resolution
- Problem solving
- Patience and empathy
- Clear communication
- Written and verbal communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
captain crawfish
04.2025 - Current
server/cashier/hostess
captain crawfish
01.2023 - 01.2024
Cashier/Fry Cook
Krispy Krunchy chicken
08.2020 - 01.2023
High School Diploma -
Blanson Cte High School
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