Yohance Thorpe
Brooklyn
Summary
Dynamic and dedicated professional with 8 years of combined experience as a security expert and fitness trainer. Adept at creating secure, welcoming environments and fostering client success, I bring excellent interpersonal skills, a strong work ethic, and a passion for health and wellness. My experience has honed my ability to manage high-pressure situations with poise and inspire individuals to achieve their fitness goals through personalized training programs and exceptional customer service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Fitness Coach
Equinox
Brooklyn
12.2025 - Current
- Cultivated inclusive gym environment fostering community engagement and collaboration among staff and members, enhancing overall member experience.
- Worked with clients to set goals and track individual fitness progress and changes.
- Partnered with physical therapists to design tailored exercise plans that facilitate client recovery from injuries and surgeries.
- Spearheaded design and promotion of specialized group fitness classes, increasing participation and contributing to overall gym revenue growth.
- Facilitated conflict resolution between clients and staff by fostering open communication and demonstrating impartiality in decision-making.
- Enhanced client satisfaction by developing and implementing tailored training programs that addressed individual needs and fitness goals.
- Led group training sessions focused on body toning, strength enhancement, and endurance improvement.
- Provided nutritional guidance to enhance overall wellness for clients.
Shift Supervisor
Hornblower
Brooklyn
08.2024 - 01.2025
- Implemented safety measures to minimize risks and prevent injuries in the workplace.
- Trained new staff on safety protocols and customer service techniques to enhance team readiness.
- Monitored employee performance, provided coaching, and assisted with training new team members.
- Led team of crew members, assigning tasks to ensure smooth operations and maintain high productivity.
- Conducted pre-shift meetings to communicate daily goals, safety procedures, and operational updates.
- Changed and replaced beverage kegs, CO₂ tanks, and other bar equipment.
- Managed inventory by tracking supplies, restocking products, and reporting shortages.
- Monitored employee performance and provided coaching to improve skills and support effective onboarding.
Doorman/Security
Algin Management
05.2022 - 04.2023
- Ensured adherence to safety protocols while assisting residents in emergencies.
- Accepting packages
- Checking surveillance cameras
- Patrolling the lobby area and breakrooms
- Compiled detailed reports on daily activities and incidents.
- Distributed timely emails to tenants regarding building updates.
- Collaborated with maintenance staff to address resident requests promptly.
- Making reports
- Operating elevators
Education
Business Administration And Management
Medgar Evers College
Brooklyn, NYSkills
- SAP NetWeaver and Excel
- Effective communication
- Problem solving
- Customer service
- Electronic data interchange (EDI)
- Logistics management
- Time management
- Team leadership
- Training and development
- Vendor management
- Inventory control
- Security management
- Critical thinking
- Risk assessment
Certification
I have my personal trainer certification and security certifications
Timeline
Fitness Coach
Equinox
12.2025 - Current
Shift Supervisor
Hornblower
08.2024 - 01.2025
Doorman/Security
Algin Management
05.2022 - 04.2023
Business Administration And Management
Medgar Evers College