YOHANIS TADESSE
Harrisburg University
READING,PA
3
years of professional experience
Detail-oriented Information Systems and Information Technology student with a solid foundation in computer systems and technical problem-solving. Proficient in analyzing technology-related issues and applying logical thinking to resolve complex challenges. Aiming to gain hands-on experience as an IT Support Specialist, Help Desk Technician, or Systems Analyst while leveraging technical knowledge and analytical skills.
Education
Bachelor of Science - Information Systems and Information Technology
Skills
Problem-solving
Customer service
Time management
Attention to detail
Flexible and adaptable
Technical troubleshooting
Teamwork and collaboration
Positive demeanor
Work History
IT Coursework and Projects
3 Years 2 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Personal Information
Work Permit: Authorized to work in the United States.
ACADEMIC EXPERIENCE
- IT Coursework and Projects
- Learned and applied troubleshooting techniques to resolve computer and technology-related issues.
- Studied hardware, software, operating systems, and information systems concepts.
- Participated in technology-focused projects requiring research, analysis, and documentation.
- Created reports and presentations to communicate technical information effectively.
- Applied problem-solving methods to identify, analyze, and address system-related challenges.
- Mathematics and Logical Reasoning
- Utilized analytical and logical thinking to solve complex academic problems.
- Applied quantitative reasoning and critical-thinking skills through coursework.
- Strengthened decision-making and problem-solving abilities in technical and mathematical environments.
PROJECT HIGHLIGHTS
- Technology Support and Troubleshooting: Diagnosed and resolved computer and software issues through coursework and laboratory activities. Applied structured troubleshooting techniques to identify root causes and recommend solutions.
- Information Systems Analysis: Evaluated how information systems support business and organizational operations. Analyzed system requirements and documented findings for academic assignments and projects.
ADDITIONAL INFORMATION
- Authorized to work in the United States.
- Strong interest in IT Support, Help Desk Operations, Systems Administration, and Information Systems Analysis.
- Committed to continuous learning and professional development in information technology.
Timeline
IT Coursework and Projects
Harrisburg University
08.2023 - CurrentRead More
Harrisburg University of Science And Technology
Bachelor of Science from Information Systems and Information Technology
Read More