Yohanna Bustamante
The Bronx,NY
Summary
Dynamic law enforcement professional with extensive experience at NYPD, skilled in crisis intervention and conflict de-escalation. Proven track record in enhancing public safety through effective traffic enforcement strategies and fostering community trust. CPR/First Aid certified, committed to integrity and building strong relationships within diverse populations.
Overview
12
12
years of professional experience
Work History
Police Officer
Nypd - New York
New York, NY
10.2016 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Traffic Enforcement Agent
Nypd-newyork
New York, NY
03.2015 - 10.2016
- Delivered consistent results while working independently or collaboratively within diverse teams.
- Ensured accurate record-keeping by maintaining a daily log of activities, violations, and incidents.
- Assisted in the development of new traffic enforcement policies, leading to more effective enforcement strategies.
- Reduced accidents at intersections by directing traffic during peak hours and special events.
- Streamlined ticket processing by utilizing electronic devices for citation issuance, increasing efficiency and reducing errors.
Medical Assistant
IMA Group
New York, NY
03.2013 - 03.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate Degree In Nursing - Health Care Administration
ASA College
Brooklyn, NY01.2012
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Crisis intervention and deescalation
- CPR/First aid certified
Languages
Spanish
Native or Bilingual
Timeline
Police Officer
Nypd - New York
10.2016 - Current
Traffic Enforcement Agent
Nypd-newyork
03.2015 - 10.2016
Medical Assistant
IMA Group
03.2013 - 03.2015
Associate Degree In Nursing - Health Care Administration
ASA College