Yohanna Shawell
Grand Rapids,MI
Summary
Detail-oriented and results-driven undergraduate student with a passion for marketing, communication, and international development seeking to leverage experience in strategic planning, leadership, and collaborative problem-solving to contribute effectively to Women for Women International as an Intern.
Overview
1
1
year of professional experience
Work History
Librarian
Cornerstone University
Grand Rapids, MI
05.2024 - Current
- Deliver exceptional customer service at the front desk, assisting patrons with a wide range of inquiries, including research assistance, locating books and materials, and navigating library resources
- Facilitate interlibrary loan processes, efficiently mailing requested materials to requesting organizations and institutions
- Conduct regular inventory of library holdings to ensure accuracy and maintain a well-organized collection
- Foster a welcoming and helpful environment for all library users.
- Developed and maintained library collection by selecting, ordering, cataloguing, and classifying books and other materials;.
- Organized book displays and coordinated special events such as author visits;.
- Provided reference services to students, faculty, staff and community members using print and electronic resources;.
Student Financial Services Assistant
Paula Helbert
Grand Rapids, MI
12.2023 - Current
- Analyze loan repayment options for graduating students and prepare detailed reports for mailing
- Provide exceptional customer service by answering phone inquiries from prospective students and parents regarding financial aid options and tuition costs
- Assist walk-in students with questions about tuition, fees, and financial aid packages
- Maintain confidentiality of all student financial documents
- Organize and file documents efficiently to ensure smooth workflow
- Utilize Microsoft Word and Excel to generate reports and manage data
- Provide administrative support to directors by scanning documents, ensuring office supplies are stocked, and proactively addressing their needs.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Marketing Intern
EcoFarms Jamaica
Montego Bay, Jamaica
06.2023 - 07.2024
- Created and implemented a comprehensive marketing plan to promote EcoFarms Jamaica's sustainable agriculture products and initiatives
- Conducted market research and analysis to identify growth opportunities and develop targeted marketing strategies to expand the customer base
- Facilitated collaborative ideation sessions with team members to brainstorm and implement sales-increasing strategies, resulting in a significant increase in revenue.
- Developed content and promotional materials for various campaigns.
- Created and executed social media strategies to increase customer engagement.
Marketing and Communication Coordinator
Cornerstone University Events Team
Grand Rapids, MI
09.2023 - 04.2024
- Developed and executed comprehensive marketing strategies for university events, resulting in increased attendance and engagement
- Managed social media channels, crafted compelling content, and coordinated promotional efforts to enhance event visibility and reach
- Collaborated with cross-functional teams to ensure seamless execution of marketing initiatives and achieve organizational objectives.
President
The Gathering Student Organization
Grand Rapids, MI
09.2023 - 04.2024
- Provided visionary leadership to a diverse team of student members, fostering a culture of collaboration, creativity, and excellence
- Spearheaded strategic planning efforts and implemented innovative initiatives to enhance member engagement and organizational impact
- Directed marketing and communication efforts, including website management, email campaigns, and promotional materials, to effectively communicate the organization's mission and activities.
- Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
- Developed policies, procedures, and short-term and long-term goals for the organization.
Accountant
Rocky's Coffee House
Cornerstone University, Grand Rapids
09.2023 - 04.2024
- Implemented and maintained cost accounting systems to track and analyze expenses, ensuring adherence to budgets
- Oversaw financial aspects and conducted cost analysis for a coffee shop, optimizing financial operations
- Facilitated collaborative ideation sessions resulting in strategies for sales enhancement
- Managed and monitored cost of goods sold (COGS) for beverage items, identifying cost-saving opportunities
- Collaborated with management to develop and implement cost control strategies
- Analyzed pricing structures and menu profitability, providing recommendations to maximize revenue
- Prepared financial reports and provided insights on cot performance for data-driven decision-making.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Analyzed financial data to identify discrepancies or trends.
Accounting Assistant
Cornerstone University
Grand Rapids, MI
09.2023 - 12.2023
- Performed routine duties including filing, document copying, and mail sorting
- Posted invoices and journal entries into accounting system, Colleague
- Assisted in preparation and maintenance of financial records, including accounts payable and accounts receivable
- Provided exceptional customer service to students and faculty regarding tuition payments
- Utilized Colleague for data management and reporting.
Education
Economics and Non-Profit Leadership -
Cornerstone University
05.2025
Skills
- Proficient in Microsoft Suite (Word, Excel, PowerPoint)
- Strong research and critical thinking skills
- Excellent verbal and written communication skills
- Ability to work interdependently and collaborate effectively with diverse teams
- Detail-oriented with a proven track record of delivering high-quality work
- Strong leadership and organizational skills
- Desire to learn and adapt in a fast-paced environment
- Donor Research Analysis
- Community Engagement
- Media options
- Managing reference catalog
- Strong oral and written communication skills
- Mathematical ability
- Scheduling
- Document Control
- Event Planning
- Social Media Engagement
- Recordkeeping
- Data Collection
- Program Planning
- Organizational Skills
- Friendly
- Social media knowledge
- Team Collaboration
- Skilled researcher
- FLUENT IN AMHARIC
- Problem-solving skills
- Advanced complex problem solving skills
- Verbal and written communication
- Web Content Management
Volunteer Experience
- Boys & Girls Club, Provided academic support to children, assisting them with subjects they found challenging., Employed positive behavior management techniques to create a productive learning environment., Demonstrated strong interpersonal skills for effective communication and collaboration with children.
- Rotarian Club (Ethiopia Chapter), Provided humanitarian aid to women displaced by war in rural Ethiopia., Organized fundraising efforts to secure essential supplies, including food and clothing., Delivered aid directly to women in need, demonstrating compassion and a commitment to social justice.
Affiliations
- Celebrations of Scholarship Award on my Research Paper Presentation
- Scholarship Award by the School of Business and Innovation
Timeline
Librarian
Cornerstone University
05.2024 - Current
Student Financial Services Assistant
Paula Helbert
12.2023 - Current
Marketing and Communication Coordinator
Cornerstone University Events Team
09.2023 - 04.2024
President
The Gathering Student Organization
09.2023 - 04.2024
Accountant
Rocky's Coffee House
09.2023 - 04.2024
Accounting Assistant
Cornerstone University
09.2023 - 12.2023
Marketing Intern
EcoFarms Jamaica
06.2023 - 07.2024
Economics and Non-Profit Leadership -
Cornerstone University
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