Yohanny Rivera
Brooklyn,NY
Summary
I am a detail-oriented professional who possesses excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to fill the vacancy at your company successfully. As a hard-working individual, I can be trusted to contribute to the company's success. Confident that I possess the potential to make a positive and lasting contribution to the organization. I am committed to excellence and have a passion for learning.
Overview
3
3
years of professional experience
Work History
Staffing Coordinator
Eprine Home Care
09.2024 - Current
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
Account Manager
Med Elite
02.2023 - 09.2024
- Develop and maintain relationships with key stakeholders to ensure effective communication
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Establish clear communication channels between Home Cares Facilities and internal teams, ensuring seamless project execution.
- Establish long-term customer relationships to enhance client loyalty and satisfaction.
- Establishing and maintaining communication between clients (Home Care Facilities) and our medical providers.
- Kept detailed records of daily activities through Excel.
Receptionist / CCA
Vanguard Dermatology
03.2022 - 02.2023
- Greet incoming visitors and customers professionally and provid friendly, knowledgeable assistance.
- Perform sorting duties for incoming and outgoing mail deliveries.
- Handle cash transactions and maintained sales and payments records accurately.
- Streamline front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provide administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Support efficient clinic operations, scheduling appointments and managing patient flow.
Education
Associate of Applied Science - Criminal Justice
Berkeley College
New York, NY01-2024
Skills
- Criminal justice knowledge
- Criminal law knowledge
- Written and verbal communications
- Teamwork and collaboration
- Problem-solving
- Time management
- Health Care Systems
- Fluent bilingualism
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Staffing Coordinator
Eprine Home Care
09.2024 - Current
Account Manager
Med Elite
02.2023 - 09.2024
Receptionist / CCA
Vanguard Dermatology
03.2022 - 02.2023
Associate of Applied Science - Criminal Justice
Berkeley College
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