Yoheidy Martinez
Bronx,NY
Summary
Sales professional experienced in building relationships and retaining top accounts. Offers skills in customer service, knowledge of market trends and background in upselling. Looking to put knowledge and abilities to good use in sales position focused on market penetration. Experienced professional focused on meeting or exceeding objectives seeking Sales Representative position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
*References Available Upon Request*
Overview
5
5
years of professional experience
Work History
Assistant Sales Manager
Mattress Firm Inc
Westchester, NY
04.2021 - Current
- Data analysis and created detailed reports and presentations based on quarterly trends.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Sales Manager
Footlocker Inc
New York, NY
06.2018 - 03.2021
- Providing detailed reports, responding to emails and ensuring miscellaneous tasks are carried with effectivity.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Assistant Stock Manager
Puma Flagship
New York, NY
12.2019 - 11.2020
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Set up displays of merchandise to market new products to customers.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
Education
HIGH SCHOOL DIPLOMA - Mastery in Science
Manhattan Center For Science And Mathematics
Harlem, NYSkills
- Brand Visibility
- Product and Service Knowledge
- Profit Target Achievement
- Order Management
- Salesforce Software
- Network Development
- Post-Sales Support
- Strong Communication and Interpersonal Skills
- Upselling Strategies
- Issue Resolution
- Adaptable and Flexible
- Bilingual (Proficient in Spanish/English)
Timeline
Assistant Sales Manager
Mattress Firm Inc
04.2021 - Current
Assistant Stock Manager
Puma Flagship
12.2019 - 11.2020
Assistant Sales Manager
Footlocker Inc
06.2018 - 03.2021
HIGH SCHOOL DIPLOMA - Mastery in Science
Manhattan Center For Science And Mathematics
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