Jassiel E Peña
Jersey City,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Uber/Doordash
06.2023 - Current
Delivery Driver
FedEx
02.2023 - 08.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Delivery Driver
Amazon
11.2021 - 07.2022
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Warehouse Worker
Randstad
08.2017 - 03.2019
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Consistently lifted materials weighing as much as 70 pounds.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Customer Service Representative
Little Caesars Pizza
05.2016 - 06.2017
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
William L Dickinson High School
Jersey City, NJSkills
- Equipment Operation
- Payment Collection
- Order Verification
- Load Balancing
- Safe Driving Record
- Customer Service
- Dependable and Reliable
- Heavy Lifting
- Multitasking
- Adaptability
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Delivery Driver
Uber/Doordash
06.2023 - Current
Delivery Driver
FedEx
02.2023 - 08.2023
Delivery Driver
Amazon
11.2021 - 07.2022
Warehouse Worker
Randstad
08.2017 - 03.2019
Customer Service Representative
Little Caesars Pizza
05.2016 - 06.2017
William L Dickinson High School