Summary
Overview
Work History
Education
Skills
Timeline
Teacher
Yoicee Estrada

Yoicee Estrada

Kissimmee,FL

Summary

Committed to making every customer feel welcome and assisting with any need.

Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Diligent College Student focused on improved your English and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Retail Associates

ROOS STORE
Kisseemme FL, Florida
04.2023 - Current
  • Helped customers by answering questions and locating merchandise.
  • Handled returns and exchanges according to company policy.
  • Assisted with special projects such as reorganizing the store layout or launching new products.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.

Senior Technology Specialist

Cuba meat company
Camaguey , Camaguey
10.2005 - 01.2023
  • Performed troubleshooting on complex technical issues related to hardware or software components.
  • Developed custom scripts and programs utilizing various programming languages to automate tasks.
  • Researched and delivered market-specific intelligence and feedback on products to stakeholders.
  • Coordinated communications between vendors, departments, and stakeholders during the implementation of new technologies.
  • Collaborated with other departments to develop innovative ways to leverage technology for business objectives.

Education

5th Level of English - 6th Level of Englis

ALCO
Kisseemme
12-2023

Chemical Engineering - Industrial Process Engineering

Ignacio Agramonte Loynaz. University of Camaguey
Camaguey. Cuba.
06-2005

Skills

  • Cleaning and Sanitizing
  • Verbal and Written Communication
  • Customer Service
  • Positive and Professional
  • Customer Assistance
  • Retail Sales
  • Product Knowledge
  • Problem-Solving
  • Fluent in Spanish and English

Timeline

Retail Associates

ROOS STORE
04.2023 - Current

Senior Technology Specialist

Cuba meat company
10.2005 - 01.2023

5th Level of English - 6th Level of Englis

ALCO

Chemical Engineering - Industrial Process Engineering

Ignacio Agramonte Loynaz. University of Camaguey
Yoicee Estrada