Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yoisi Banegas

Austin,TX

Summary

Driven professional with a track record of enhancing customer satisfaction at Cashier Customer Service through expert handling of transactions and inquiries. Excelled in QC Ware by implementing quality control measures that significantly improved project outcomes. Skilled in Microsoft Word and bilingual communication, demonstrating a friendly, positive attitude and a knack for active listening, ensuring top-notch customer relations. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Maravilla

Cashier Customer Service
Austin, TX
11.2023 - 01.2025
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Answered phone calls to assist customers with questions and orders.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers promptly and responded to questions.
  • Offered customers carry-out service at completion of transaction.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Ec Dsigns

QC Ware
Austin, TX
09.2021 - 04.2023
  • Confirmed the required specifications and measurements of materials that were ordered for projects.
  • Analyzed issues and recommended corrective actions to improve final results.
  • Performed root cause analysis to determine sources of defects or problems.
  • Performed quality control inspections at customer sites to determine alignment with safety regulations.
  • Inspected returned items for damage or defects before restocking them into inventory.
  • Maintained a safe working environment according to established safety guidelines.

  • Maintained equipment by performing quality assurance checks and reporting damaged or broken equipment to repair companies.
  • Kept up to date on compliance regulations and institutional policies, implemented new procedures to meet adjusted standards and communicated changes to personnel.
  • Identified and troubleshot equipment problems.
  • Completed routine maintenance and repair.
  • Operated equipment and machinery according to safety guidelines.

Education

Some College (No Degree) - Incomplete

Harmony Science Academy
Pflugerville, TX

Skills

  • Microsoft Word
  • Friendly, positive attitude
  • Networking
  • [Type] Software Proficiency
  • BY language Spanish and ingles
  • Communication
  • Customer relations
  • Active listening

Timeline

Maravilla

Cashier Customer Service
11.2023 - 01.2025

Ec Dsigns

QC Ware
09.2021 - 04.2023

Some College (No Degree) - Incomplete

Harmony Science Academy
Yoisi Banegas