Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Yokhanna Sinkevych

Aliso Viejo,CA

Summary

Dynamic professional with extensive experience at Small Food Business, excelling in food preparation and customer service. Proven ability to enhance operational efficiency through effective time management and teamwork. Skilled in maintaining hygiene and sanitation compliance while delivering exceptional dining experiences. Committed to continuous improvement and client satisfaction in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Psychology Consultant

Self-employeed
Aliso Viejo, CA
07.2019 - 01.2025
  • Provided one-on-one consultations focused on stress crises management and emotional well-being.
  • Practiced active listening, empathy, and confidentiality.
  • Built trusted client relationships and managed personal schedule .
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Analyzed key performance indicators to identify effective strategies.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Analyzed complex information from multiple sources to identify patterns or trends.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked with cross-functional teams to achieve goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through zoom conversations.
  • Completed day-to-day duties accurately and efficiently.

Kitchen Assistant / Cook Assist/Catering Assistant

Small Food Business
Orange County, CA
12.2023 - 09.2024
  • Prepared and served food for private guests (20).
  • Assisted in the preparation of food items following chef's instructions and safety regulations.
  • Prepared food items consistently following recipe cards and production and portion standards.
  • Maintained food quality, hygiene standards, and efficient service setup.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and food allergies.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Assisted in logistics, packaging, and cleaning after events.
  • Received orders from clients and communicated details to the chef team accordingly.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Provided excellent customer service, addressing guest inquiries and concerns promptly.
  • Monitored food temperature during events to ensure food safety.
  • Communicated effectively with team members to ensure smooth operations during events.
  • Supported food preparation for takeaway and delivery.
  • Prepared salads and other cold foods according to established recipes.

Salon Administrator

Beauty Salon
Mission Viejo, CA
07.2023 - 11.2023
  • Scheduled appointments, welcomed clients, and managed daily operations.
  • Handled cash register, POS, and client communication.
  • Maintained calm and organized front-desk workflow in a high-traffic environment.
  • Answered incoming calls and responded to customer inquiries.
  • Performed data entry tasks into computer databases from paper documents.
  • Checked office stock to determine supply levels and maintain inventory.
  • Processed payroll and managed employee records, ensuring compliance with legal requirements.
  • Provided technical assistance with computer hardware and software issues when needed.
  • Provided general administrative support to staff members.
  • Managed office supplies inventory and placed orders when necessary.
  • Identified needs of customers promptly and efficiently.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Ensured compliance with health and safety regulations within the office environment.
  • Responded promptly to customer complaints in a professional manner.
  • Coordinated scheduling and logistics for staff meetings and corporate events.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Maintained positive working relationship with fellow staff and management.
  • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
  • Analyzed operational processes and recommended improvements to enhance efficiency.
  • Updated databases with new employee information, job changes and terminations.
  • Created plans to propose solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Bachelor of Science -

National Pedagogical Dragomanov University
Kyiv, Ukraine
05-2005

Skills

  • Food Preparation & Kitchen Safety
  • Bakery & Pastry Support
  • Customer Service & Communication
  • Stress Management & Teamwork
  • Basic Menu Planning
  • Time Management
  • Appointment Scheduling & POS
  • Hygiene & Sanitation Compliance

Languages

  • English, B2-C1
  • Ukrainian, Russian Native

Languages

English
Limited
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Polish
Elementary

Timeline

Kitchen Assistant / Cook Assist/Catering Assistant

Small Food Business
12.2023 - 09.2024

Salon Administrator

Beauty Salon
07.2023 - 11.2023

Psychology Consultant

Self-employeed
07.2019 - 01.2025

Bachelor of Science -

National Pedagogical Dragomanov University

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Yokhanna Sinkevych