Summary
Overview
Work History
Skills
Accomplishments
Education
Timeline
Generic

Yoko Herrera

West Valley City,UT

Summary

Dynamic and resourceful cashier, showcasing exceptional organizational skills and a commitment to enhancing business operations. Excelled in customer service and computer proficiency, fostering a positive work environment through effective team collaboration and a proactive approach. Demonstrated a keen ability to quickly adapt and solve problems, contributing significantly to operational efficiency. Offering motivated and adaptable character well-suited for fast-paced retail environments. Brings willingness to learn and quickly adapt to inventory management procedures and stock maintenance. Ready to use and develop organizational and teamwork skills. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Merchandise Stocker

JCPenney
03.2023 - 11.2024
  • Stocked merchandise on shelves, ensuring proper placement and visibility for customers.
  • Assisted in inventory management, tracking stock levels and replenishing items as needed.
  • Operated equipment such as pallet jacks and forklifts for efficient stock movement.
  • Collaborated with team members to maintain organized storage areas and backrooms.
  • Adapted quickly to changing priorities, maintaining efficiency during peak shopping hours.

Cashier

Old Navy
09.2022 - 03.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained accurate cash drawer and reconciled end-of-day totals.
  • Shelved merchandise and ensured store displays were organized.
  • Collaborated with team members to enhance customer experience during peak hours.
  • Handled returns and exchanges according to company policies, ensuring customer satisfaction.
  • Monitored inventory levels and communicated restocking needs to management.
  • Adapted to changing workflows during busy periods while maintaining service quality.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Administrative duties
  • Basic Mathematics
  • Calm Demeanor
  • Positive and professional
  • Customer Service
  • Attention to Detail
  • Organizational Skills
  • Strong Problem Solver

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Education

No Degree -

Granger High School
West Valley City, UT
08.2021 - 11.2023

Timeline

Merchandise Stocker

JCPenney
03.2023 - 11.2024

Cashier

Old Navy
09.2022 - 03.2023

No Degree -

Granger High School
08.2021 - 11.2023
Yoko Herrera