Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Yoland Moore

Brooklyn,NY

Summary

Capable Contract Manager with experience overseeing contracts for services such as adult and adolescent literacy. Handles routine contract administration with an organized approach. A life-long learner, educator, and creative thinker, passionate about enhancing the academic and career readiness of persons who wish to acquire marketable skills for the workplace and life.


Overview

34
34
years of professional experience

Work History

Staff Developer, Contract Manager

DYCD
, New York
03.2018 - Current
  • Manage portfolio of 10-15 contracts that provide adult and adolescent literacy services
  • Ensure providers comply with funder's requirements for managing adult basic education program
  • Conduct quarterly site visits and write site evaluation based on visit
  • Direct providers on policies regarding their contracts
  • Work with providers to set achievable goals to meet program's projections
  • Provide individual coaching to program directors and instructors
  • Please review program's budget and ensure funds are spent by monitoring invoices and budget modifications
  • Facilitate/coordinate workshops and offer support to ESOL/ABE/HSE staff to enhance their performance to meet learning needs of adult learner
  • Represented agency and presented at Coalition of Adult Basic Education (COABE) virtual conferences - 2020-2021
  • Presented at NYC ABE Consortium virtual conference 2021
  • Represented agency at National Center for Family Literacy conference (NCFL), 2018

Adult Education Specialist

Brooklyn Public Library, Grand Army Plaza
02.2017 - 03.2018
  • Prepared participants for TABE Testing with well-structured lessons
  • Differentiated lessons according to the students' level
  • Integrated technology in the delivery to support students' learning
  • Analyzed the students' pre-test scores to determine which subskill needs to improve
  • Aligned the assigned Literature reading book for the cycle to the TABE curriculum.

Adult Education Teacher

City College of Professional Studies
09.2016 - 03.2018
  • Prepared participants for TABE Testing with well-structured lessons
  • Differentiated lessons according to students' level
  • Applied use of technological resources to aid students' understanding of topic
  • Analyzed students' pre-test scores to determine which sub-skill needs improvement
  • Use assigned reading book for cycle to apply TABE reading requirements.

YALP Instructor

Queens Public Library
09.2015 - 03.2018
  • Applied person-centered approach to working with students ages 17-24
  • Analyzed Pre and Post-test Data results to assess students' learning needs, readiness, and style
  • Designed and delivered instructional plan to work with students at ABE level and have chosen occupational skill
  • Developed engaging instructional material and lesson plans for delivering pre-HSE curriculum
  • Facilitated large and small group instruction as well as one-on-one tutoring
  • Adapted different teaching styles and strategies to maximize students learning and retention
  • Provided academic and career guidance to motivate students to achieve their goals
  • Monitored attendance and evaluated students' progress monthly.

Facilitator

SEIU
02.2017 - 11.2017
  • Planned and delivered TABE Success Strategies workshops
  • Explained components of TABE test
  • Applied use of technological resources to elaborate on how test is structured
  • Used guided instructions to explain steps to problem-solving for Applied Mathematics
  • Illustrated with guided instructions on how to answer questions
  • Encouraged students' collaboration during peer-to-peer or group activity.

Adult Education Instructor

The Doe Fund
09.2013 - 05.2016
  • Applied person-centered approach to working with students ages 18 and above
  • Assessed students learning needs, readiness for learning, and learning style
  • Designed and delivered instructional plan to work with students at ABE level and have chosen occupational skill
  • Developed engaging instructional material and lesson plans for delivering Pre-HSE and HSE curriculum
  • Facilitated large and small group instruction as well as one-on-one tutoring
  • Adapted different teaching styles and strategies to maximize students learning and retention
  • Provided academic and career guidance to motivate students to achieve their goals
  • Monitored attendance and evaluated students’ progress monthly.

Freelance, Parent Consultant

CAMBA, Collegiate Express
01.2014 - 06.2015
  • Worked with parents to monitor their children's academic performance
  • Motivated parents in assisting their children to achieve academically
  • Facilitated workshops on expectations and requirements of different grades at high school
  • Collected academic reports to update student profiles
  • Assisted coordinator with activities of center
  • Identified problem students by observation and made referral to coordinator for further assistance
  • Conducted student enrollment for beginning of each academic year
  • Facilitated parent coaches training and development sessions
  • Participated in monthly meetings with coordinator to discuss progress of students and program.

Community Based Project Coordinator

YTEPP, Youth, Trinidad and Tobago
08.2008 - 07.2011
  • Networked and developed strategies to implement 8-10 community-based vocational skills programs twice a year
  • Communicated with community partners to set up vocational skills program based on community's needs
  • Implement vocational skills programs based on theneeds of the community
  • Coordinated the delivery of equipment for use in the skills training program
  • Recruited potential staff for interviews to fill the project's vocational skills and Career Enhancement Tutor position
  • Conducted monthly visits to evaluate the performance of the instructors and students, supported staff, encouraged participants to preserve in the skills training, and monitored equipment/inventory
  • Monitored projects to ensure program's enrollment goals, attendance, and skills assessment were met according to funder's requirements
  • Coordinated removal of equipment at the end of the project
  • Completed project proposal for skill of choice for the identified community
  • Created monthly reports on each program to present at staff meetings
  • Evaluated performance of programs and prepared end-of-project report
  • Represented regional manager at network functions/meetings.
  • Coached instructors to apply different delivery methods to enhance students' learning need
  • Shared various instructional approaches with new instructors to work effectively with students
  • Participated in panel interviews for the new hire.

Adjunct Lecturer

TTHTI, and Tobago Hospitality Training Institute
Trinidad
09.2008 - 06.2010

Worked with 12 classes at the associate level during the assigned period to Inform students of the importance of small business in our society and educated them about the opportunities and risks inherent in small businesses. Modules included:

  • Small Business Management Strategies
  • Essential Management Skills
  • Understanding Cash Flow
  • Basic Booking keeping
  • How to prepare a business plan
  • Marketing Strategies
  • Financial needs and access to resources
  • Legal issues.

Adolescent Instructor

SERVOL
Port of Spain , Trinidad
09.1992 - 07.2008
  • Worked with over 1200 adolescents over 16 to develop skills to prepare them for life.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Communicated regularly with parents and guardians about student progress, involving parents in educational goals.
  • Utilized the principles of adolescent development to understand and

work with teenagers with various behavioral and psychological issues.

  • Applied a youth-based approach to working with adolescents. Planned,

designed and delivered Life Skills/Career Enhancement Modules.

  • Coordinated fundraising activities.
  • Organized field trips that reinforced the objectives of the learning modules.
  • Conducted parenting workshops and counseling sessions (group/individual).
  • Coordinated and managed Vocational Skills Training Center.
  • Participated in field visits to ensure the effective running of the program.
  • Parenting and Early Childhood Facilitator.

Education

Post Graduate Studies - Curriculum and Instructions

Northcentral University
San Diego, CA
2021

Master’s - Industrial-Organization Psychology

Grand Canyon University
Phoenix, AZ
2013

Bachelors - Human Resource Management, Development

Anglia Ruskin University
England
2009

Associate Degree - Social Work

University of The West Indies
Trinidad
2004

Skills

  • Dedicated
  • Self-Motivated
  • Computer Skills
  • Critical Thinking
  • Creative Thinking
  • Collaboration
  • Adaptable
  • Patience
  • Dependable/Responsible
  • Communication
  • Mentoring
  • Empathy
  • Training delivery

Timeline

Staff Developer, Contract Manager

DYCD
03.2018 - Current

Adult Education Specialist

Brooklyn Public Library, Grand Army Plaza
02.2017 - 03.2018

Facilitator

SEIU
02.2017 - 11.2017

Adult Education Teacher

City College of Professional Studies
09.2016 - 03.2018

YALP Instructor

Queens Public Library
09.2015 - 03.2018

Freelance, Parent Consultant

CAMBA, Collegiate Express
01.2014 - 06.2015

Adult Education Instructor

The Doe Fund
09.2013 - 05.2016

Adjunct Lecturer

TTHTI, and Tobago Hospitality Training Institute
09.2008 - 06.2010

Community Based Project Coordinator

YTEPP, Youth, Trinidad and Tobago
08.2008 - 07.2011

Adolescent Instructor

SERVOL
09.1992 - 07.2008

Post Graduate Studies - Curriculum and Instructions

Northcentral University

Master’s - Industrial-Organization Psychology

Grand Canyon University

Bachelors - Human Resource Management, Development

Anglia Ruskin University

Associate Degree - Social Work

University of The West Indies
Yoland Moore