Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Alduen

Las Vegas

Summary

A results-driven Operations and Fulfillment leader with over 20 years of experience in optimizing warehouse operations, managing inventory, and improving team performance. Known for streamlining workflows, enhancing accuracy, and training high-performing teams to meet and exceed productivity targets. Adept at problem-solving and driving continuous improvement to achieve company objectives.

Overview

19
19
years of professional experience

Work History

LEAD

Ingram Micro
07.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Led daily warehouse operations, delegating tasks and mentoring a team of associates to ensure quality and efficiency in material processing, packaging, and storage.
  • Tracked and reported on key performance indicators (KPIs) to drive performance, optimize workflows, and consistently meet operational targets.
  • Conducted regular inventory audits and quality control inspections, reconciling discrepancies and ensuring accountability and compliance with all company standards.
  • Resolved non-routine operational problems, applying sound judgment and initiative to maintain smooth workflow and productivity.
  • Managed the receipt, storage, and shipment of materials, ensuring compliance with company standards and reporting requirements.
  • Supported procurement and vendor coordination by managing orders and ensuring the timely delivery of warehouse supplies and materials.
  • Implemented adjustments to operational methods, improving overall warehouse effectiveness and efficiency.

Mail Handler Assistant

U.S Postal Service
12.2015 - 03.2017
  • Operated automated sorting machines to streamline mail processing efficiency.
  • Sorted and distributed incoming and outgoing mail according to established protocols.
  • Collaborated with team members to ensure timely delivery of mail services.
  • Processed and sorted high volumes of mail and parcels to ensure timely distribution.
  • Resolved issues with damaged or misrouted mail, maintaining service accuracy.

Supervisor

Harte Hanks
04.2006 - 10.2015
  • Supervised fulfillment operations, ensuring strict compliance with security protocols for handling Sensitive Personal Information (SPI) and meeting all client service-level agreements.
  • Developed process improvements that reduced delays and significantly improved order accuracy.
  • Oversaw all aspects of inventory control, including stock forecasting and accurate put-away procedures.
  • Managed large-scale pick/pack and kit assembly projects, meeting tight deadlines while maintaining high quality standards.

Education

High School Diploma -

Southeastern Regional Vocational Technical High School
South Easton, MA

Skills

  • Core Competencies: Warehouse Operations, Inventory Management, Fulfillment, Team Leadership, Process Improvement, Workflow Optimization, Quality Control, Auditing, Problem-Solving, Reporting, Supply Chain, Logistics, Procurement, KPI Management, Data Privacy
  • Technical Skills: Microsoft Office Suite (Word, Excel, Outlook), Power Jack Operation, Scanning Equipment, Order Management Systems

Timeline

LEAD

Ingram Micro
07.2017 - Current

Mail Handler Assistant

U.S Postal Service
12.2015 - 03.2017

Supervisor

Harte Hanks
04.2006 - 10.2015

High School Diploma -

Southeastern Regional Vocational Technical High School

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