Yolanda Almonte
Kissimmee,FL
Summary
To obtain a position that will allow me to utilize my knowledge, abilities, and extensive skills. Highly organized, self motivated and goal oriented. A leader and team player, with the ability to accurately read and complete forms and assignments in a timely manner. Responsible assistant with excellent communication skills demonstrated by years of experience in the field of healthcare. Key core qualifications that I posses, American Heart Association CPR, AED certified Alzheimer and Dementia Disorders certified Blood-borne pathogens HIV/AIDS/OSHA completion Patient positioning understanding Patient/family focused Attendance Transportation data Chart preparation/filing (Completing daily logs,meeting documentation, financial records) Inpatient and outpatient caregiver Data Entry (45 wpm)
Overview
19
19
years of professional experience
Work History
Teacher's Assistant
Ucp Of Central Florida
08.2018 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
Customer Service Associate
Khols
01.2014 - 01.2016
- Providing excellent customer service, maintaining a neat, clean and organized register area.Greeting customers and processing customers’ purchases accurately and efficiently at the point of sale as well as assisting customers with even exchanges
- Provide assistance on the sales floor during down time which would include Folding, stocking, hanging, ticketing or re-marking merchandise.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
Day Habilitation Specialist
UCP
09.2010 - 11.2013
- Served as a liaison between Agency, residences and families, Also advocate and provide for all issues pertaining to individuals receiving services
- Responsible for the implementation of individualized services in all day habilitation areas both inside and outside the building which includes, community intergration, in house activities for people with physical needs in a school setting
- Drove agency vehicles for consumer transportation, including proper tie downs of wheelchairs, pickups, community outings, volunteer activities and medical emergencies as required
- Responsible for daily attendance, transportation data logs, daily worksheets, meeting documentation,feeding including lifting with moderate to heavy two person lifts
- Adherence to all rules, regulations, policies and procedures of Federal, State, and agency programs.
- Offered input into development and implementation of new action plans for each person supported.
Support Counselor
LIFE’S W.O.R.C
03.2005 - 09.2009
- Assisted people with developmental disabilities, autism and provided ongoing protective oversight to individuals in their residence
- Assisted and instructed each individual in basic activities of daily living including taking care of their personal hygiene, bathing, and grooming, transfer with two person lift or using the hoyer lift, administered medication, took vitals signs, and finger pricks to obtain blood/sugar levels for diabetic patients and recording results and following correct documentation
- During Doctor’s visit i spoke on their behalf, inform the doctor what issues were going on
- Giving instructions as to the care of the patient and in turn impart the full instructions with the other support counselors and house RN
- Call Doctor’s offices for appointments including any lab work, filled medication refills
- Drove agency vehicles for consumer transportation, pickups, community outings, including medical appointments, hospital visits, medical emergencies, and keeping transportation data logs as required.
Education
BRENTWOOD SENIOR HIGH SCHOOL
6.2002
WILSON TECHNOLOGICAL CENTER
6.2002
Skills
- Great Critical Thinking Skills
- Outstanding Communication Skills
- Payment Collection
- Travel Planning
- Event Coordination
- Coaching and Training
- Team Interaction
- Meeting Support
Timeline
Teacher's Assistant
Ucp Of Central Florida
08.2018 - Current
Customer Service Associate
Khols
01.2014 - 01.2016
Day Habilitation Specialist
UCP
09.2010 - 11.2013
Support Counselor
LIFE’S W.O.R.C
03.2005 - 09.2009
BRENTWOOD SENIOR HIGH SCHOOL
WILSON TECHNOLOGICAL CENTER
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