Yolanda Amezola
Fresno,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Care Manager
Exodus Housing Support Services
11.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Communicated with healthcare providers to facilitate continuity of care.
- Maintained detailed records in compliance with agency standards and regulations.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
Dual Recovery Case Manager
MHS-DART West- FSP ACT
10.2020 - 11.2023
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Experience working with Parole, Criminal Justice,CPS, Behavioral Health Court population.
AOD Counselor
Amity Foundation-CCWF
05.2020 - 10.2020
- Contributed to a positive treatment culture by modeling and promoting healthy boundaries, communication practices, and self-care strategies among staff members.
- Enhanced inmate rehabilitation by providing group counseling sessions.
- Educated clients on coping skills and strategies that promote long-term sobriety and success in recovery.
- Assisted clients in identifying and addressing factors contributing to substance abuse, empowering them to make positive changes in their lives.
- Supported aftercare planning for continued recovery after treatment.
- Developed workshops Domestic Violence,Teach backs Victim Impact, Thinking for Change, Women In Recovery.
AOD Counselor
WestCare Health And Wellness
06.2018 - 04.2020
- Experience - Group Facilitator 1:12 ratio,Curriculum the Living in Balance,Topics: Problem Solving, Anger Management, Attitudes and Beliefs, Identifying Triggers.
- Develop Treatment plans, individual sessions,UA.
- Supported clients in navigating legal or social service systems as necessary during their recovery process.
- Enhanced client recovery by developing and implementing individualized treatment plans tailored to their specific needs.
- Case management, progress notes, ASAM assessment.
- Experience working with Parole, Criminal Justice,CPS, Drug Court population.
Counselor Technician- RMS
WestCare California -MLK
02.2018 - 06.2018
- Intake admissions
- Discharging clients
- Random drug testing
- Substance abuse residential treatment for Parole clients.
- Mentored new Counselor Technicians, sharing expertise on best practices for successful outcomes.
- Developed strong rapport with clients, fostering trust that enabled open communication during sessions.
Peer Support Specialist
Turning Point Rural Mental Health
08.2017 - 06.2018
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Provided ongoing assessment, problem-solving and skill. teaching to assist individuals with activities of daily living.
- Coordinate monthly functions, facility group.
- Dr. reminder calls.
- scan upload documents.
- Provided transportation to and from office.
- Avator Data
Mental Health Worker
Community Behavioral Health Center
03.2015 - 11.2017
- QA
- Skin checks
- Room searches
- Facility groups
- Restrain patients , one on ones.
Education
No Degree - Social And Behavioral Science
University of Phoenix- Online
Fresno, CACertificate - Substance Abuse Studies
Intercoast Colleges
West Covina, CA05.2018
High School Diploma -
CLASS
Fresno, CA06.2005
Skills
- Resource Utilization
- Relationship Building
- Referral management
- Critical Thinking
- Documentation and Recordkeeping
- Client Advocacy
- Problem-Solving
- Community Resource Navigation
- Policy Knowledge
- Multicultural Sensitivity
- Maintaining confidentiality
- Behavioral support
- Basic Life Support for Health Care Providers
Additional Information
Awaiting reactivation as a register substance abuse counselor.
Timeline
Care Manager
Exodus Housing Support Services
11.2023 - Current
Dual Recovery Case Manager
MHS-DART West- FSP ACT
10.2020 - 11.2023
AOD Counselor
Amity Foundation-CCWF
05.2020 - 10.2020
AOD Counselor
WestCare Health And Wellness
06.2018 - 04.2020
Counselor Technician- RMS
WestCare California -MLK
02.2018 - 06.2018
Peer Support Specialist
Turning Point Rural Mental Health
08.2017 - 06.2018
Mental Health Worker
Community Behavioral Health Center
03.2015 - 11.2017
No Degree - Social And Behavioral Science
University of Phoenix- Online
Certificate - Substance Abuse Studies
Intercoast Colleges
High School Diploma -
CLASS
Similar Profiles
ANDERSON BASIIMAANDERSON BASIIMA
Peer Support Worker at Margaret's Housing & Community Support ServicesPeer Support Worker at Margaret's Housing & Community Support Services
Joshua AldridgeJoshua Aldridge
System Navigator at Margaret’s Housing and Community Support ServicesSystem Navigator at Margaret’s Housing and Community Support Services
Pallavi Katta ManjunathPallavi Katta Manjunath
Business Development Intern at Exodus Overseas Services Private LimitedBusiness Development Intern at Exodus Overseas Services Private Limited