Yolanda Amezola
Fresno,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Care Manager
Exodus Housing Support Services
2023.11 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Communicated with healthcare providers to facilitate continuity of care.
- Maintained detailed records in compliance with agency standards and regulations.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
Dual Recovery Case Manager
MHS-DART West- FSP ACT
2020.10 - 2023.11
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Experience working with Parole, Criminal Justice,CPS, Behavioral Health Court population.
AOD Counselor
Amity Foundation-CCWF
2020.05 - 2020.10
- Contributed to a positive treatment culture by modeling and promoting healthy boundaries, communication practices, and self-care strategies among staff members.
- Enhanced inmate rehabilitation by providing group counseling sessions.
- Educated clients on coping skills and strategies that promote long-term sobriety and success in recovery.
- Assisted clients in identifying and addressing factors contributing to substance abuse, empowering them to make positive changes in their lives.
- Supported aftercare planning for continued recovery after treatment.
- Developed workshops Domestic Violence,Teach backs Victim Impact, Thinking for Change, Women In Recovery.
AOD Counselor
WestCare Health And Wellness
2018.06 - 2020.04
- Experience - Group Facilitator 1:12 ratio,Curriculum the Living in Balance,Topics: Problem Solving, Anger Management, Attitudes and Beliefs, Identifying Triggers.
- Develop Treatment plans, individual sessions,UA.
- Supported clients in navigating legal or social service systems as necessary during their recovery process.
- Enhanced client recovery by developing and implementing individualized treatment plans tailored to their specific needs.
- Case management, progress notes, ASAM assessment.
- Experience working with Parole, Criminal Justice,CPS, Drug Court population.
Counselor Technician- RMS
WestCare California -MLK
2018.02 - 2018.06
- Intake admissions
- Discharging clients
- Random drug testing
- Substance abuse residential treatment for Parole clients.
- Mentored new Counselor Technicians, sharing expertise on best practices for successful outcomes.
- Developed strong rapport with clients, fostering trust that enabled open communication during sessions.
Peer Support Specialist
Turning Point Rural Mental Health
2017.08 - 2018.06
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Provided ongoing assessment, problem-solving and skill. teaching to assist individuals with activities of daily living.
- Coordinate monthly functions, facility group.
- Dr. reminder calls.
- scan upload documents.
- Provided transportation to and from office.
- Avator Data
Mental Health Worker
Community Behavioral Health Center
2015.03 - 2017.11
- QA
- Skin checks
- Room searches
- Facility groups
- Restrain patients , one on ones.
Education
No Degree - Social And Behavioral Science
University of Phoenix- Online
Fresno, CACertificate - Substance Abuse Studies
Intercoast Colleges
West Covina, CA05.2018
High School Diploma -
CLASS
Fresno, CA06.2005
Skills
- Resource Utilization
- Relationship Building
- Referral management
- Critical Thinking
- Documentation and Recordkeeping
- Client Advocacy
- Problem-Solving
- Community Resource Navigation
- Policy Knowledge
- Multicultural Sensitivity
- Maintaining confidentiality
- Behavioral support
- Basic Life Support for Health Care Providers
Additional Information
Awaiting reactivation as a register substance abuse counselor.
Timeline
Care Manager
Exodus Housing Support Services
2023.11 - Current
Dual Recovery Case Manager
MHS-DART West- FSP ACT
2020.10 - 2023.11
AOD Counselor
Amity Foundation-CCWF
2020.05 - 2020.10
AOD Counselor
WestCare Health And Wellness
2018.06 - 2020.04
Counselor Technician- RMS
WestCare California -MLK
2018.02 - 2018.06
Peer Support Specialist
Turning Point Rural Mental Health
2017.08 - 2018.06
Mental Health Worker
Community Behavioral Health Center
2015.03 - 2017.11
No Degree - Social And Behavioral Science
University of Phoenix- Online
Certificate - Substance Abuse Studies
Intercoast Colleges
High School Diploma -
CLASS
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