Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Avalos

Lucerne Valley,California

Summary

Dynamic and adaptable professional with extensive experience at Walmart, excelling in customer service and relationship building. Proven ability to resolve issues effectively while maintaining a positive environment. Skilled in cash handling and team collaboration, consistently enhancing customer satisfaction and loyalty through proactive engagement and support.

After being in retail so many years I had finally got a new wonderful opportunity to work for the Lucerne Valley Unified School District. I definitely love what I do and with a positive attitude looking forward to my new career I love working with the children and getting to know them and bonding with them. I also enjoy interacting and getting to know the other employees I am dedicated to work for this school district and looking forward to this new opportunity.

Overview

11
11
years of professional experience

Work History

Apparel Associate

Walmart
04.2014 - 10.2021

I provided great customer service I also stocked the department and zoned all aisle’s and sorted clothes by size and properly stocking on the shelves

  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.

Electronics Sales Associate

Walmart
04.2014 - 10.2021

I would provide great customer service and help my customers as much as possible with a positive attitude I also worked at the cash register and also stocked merchandise on the floor and maintaining a clean environment

  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.

Head Photo Technician

Walmart
04.2014 - 10.2021
  • Improved team collaboration, conducting regular staff training sessions on latest photographic technology and techniques.
  • Resolved customer complaints professionally, demonstrating empathy and understanding to improve overall satisfaction levels.
  • Reduced equipment downtime with proactive maintenance and prompt troubleshooting of technical issues.
  • Provided guidance and mentorship to junior technicians, helping them develop their skills and advance within the company structure.
  • Maintained a clean and orderly work environment, ensuring compliance with safety standards and regulations.
  • Adapted quickly to changes in software programs utilized in the lab; ensured entire team was proficient in using new technologies.
  • Played an instrumental role in achieving targeted sales goals by offering exceptional service and delivering high-quality products.
  • Managed inventory effectively, tracking supply usage, ordering replenishment stock as needed, and minimizing waste.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.

Campus Aid Substitute

Lucerne Valley Unified School District
02.2025 - Current

I am a campus aid substitute I pick up the children on their lunch and walk them to the playground I watch them on their recess I make sure the children are playing safe on the playground equipment and being nice and respectful to one another I also make sure I attend to the children and take care of them when they let me know something is wrong regardless if it’s from a child feeling I’ll or sad or if it’s another child being mean what ever the situation is I attend to i it.

Cashier

Walmart
04.2021 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Front End Associate

Dollar General
02.2023 - 01.2024

I was front end associate I took care of customer’s I worked on the cash register and stocking front end merchandise

Education

High School Diploma -

Snowline Adult School
Phelan, CA
04.2024

Skills

  • Student engagement
  • Positive reinforcement
  • Motivation techniques
  • Relationship building and management
  • Adaptable

  • Safety awareness
  • Activity planning
  • Creative problem solving
  • Health and safety
  • Reporting and documenting
  • Relationship building
  • Decision-making
  • Multitasking and organization
  • Excellent communication
  • Time management
  • Issue resolution
  • Teamwork
  • Problem-solving
  • Reliability

Timeline

Campus Aid Substitute

Lucerne Valley Unified School District
02.2025 - Current

Front End Associate

Dollar General
02.2023 - 01.2024

Cashier

Walmart
04.2021 - 10.2024

Apparel Associate

Walmart
04.2014 - 10.2021

Electronics Sales Associate

Walmart
04.2014 - 10.2021

Head Photo Technician

Walmart
04.2014 - 10.2021

High School Diploma -

Snowline Adult School
Yolanda Avalos