Yolanda Bazunu
Houston,Texas
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Professional
Denali Universal Services
Houston, TX
03.2023 - Current
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Trained new security officers on safety protocols and company standards.
- Managed user accounts on corporate networks ensuring proper authentication processes are followed at all times.
- Maintained up-to-date knowledge of relevant technologies, threats, trends and best practices in information security.
- Issue temporary badges to employees and contractors.
- Issue radios, keys and other equipment for daily use.
- Manage safety log for all contractor.
Front Desk Security Officer
Allied Universal Security Services
Houston, TX
08.2014 - 05.2023
- Verified visitor identification and provided access to the building;.
- Monitored CCTV cameras to ensure safety of personnel and property;.
- Responded to emergency situations in a professional manner;.
- Maintained logs of visitors entering and exiting the premises;.
- Provided customer service assistance to guests and employees;.
- Greeted people entering the building in a polite and friendly manner;.
- Operated two-way radios to communicate with co-workers regarding security issues;.
- Issued parking passes and maintained parking lot security when necessary;.
- Checked employee badges upon entry into the building;.
- Issue temporary badges to employees and contractors.
- Answered inquiries from visitors regarding directions, services offered.;.
- Provided friendly and professional assistance to employees, visitors and customers.
Assistant Director
Learning Care Group
Houston, TX
08.2008 - 07.2013
- Managed schedules by completing work accurately and on time.
- Directed special projects and daily operations.
- Monitored team compliance with safety and health guidelines.
- Handled incoming and outgoing mail, email and faxes.
- Mentored new employees on industry practices and business operations.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Coached and guided direct reports on day-to-day operations and company policies and procedures.
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
- Built strong referral network to generate new business opportunities.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Participated in staff meetings, working groups or task forces to implement strategic initiatives.
Education
General Studies
Amite High School Magnet
Amite, LA05.1988
Skills
- Data Entry
- Documentation and Reporting
- Inbound Call Management
- Customer Support
- Genetec System
- Lenel System
- Microsoft Word
Certification
Licensed Security Officer - 2013-2024
CPR/FIRST AID 2023
Timeline
Security Professional
Denali Universal Services
03.2023 - Current
Front Desk Security Officer
Allied Universal Security Services
08.2014 - 05.2023
Assistant Director
Learning Care Group
08.2008 - 07.2013
General Studies
Amite High School Magnet
Licensed Security Officer - 2013-2024
CPR/FIRST AID 2023
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