Yolanda G. Bermudez
Phoenix,AZ
Summary
Extremely dedicated, organized and team oriented professional with excellent communication skills. Considered the “go-to’ person in the absence of the supervisor. Meticulous and thorough Chrimp Technologist bringing vast experience coordinating logistics activities for private and government operations. Motivated and resourceful Supply Chain Specialist with over 3 years of expertise managing customs compliance, inventory control, customer service and transportation logistics.
Overview
11
11
years of professional experience
Work History
Supply Technician
NAVSUP
San Diego, CA
02.2019 - 03.2022
- Monitored expiration dates, rotated stock to limit outdated product and removed outdated items from use.
- Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
- Confirmed availability of recurring supply items managed and distributed through acomputerized inventory management system.
- Loaded, unloaded and transported materials to designated locations.
- Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
- Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
- Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
- Stored supplies in designated areas according to established procedures.
- Reviewed standardization documents for obsolete items; identified replacement parts when necessary.
- Aligned production with demands by establishing priorities, maintaining equipment and calibrating equipment for optimal performance.
- Oversaw 13-member team focused on materials planning, purchasing and handling while maximizing customer satisfaction.
- Monitored inventory levels and conducted periodic physical counts to ensure accuracy.
- Received deliveries from vendors; unloaded items from trucks and verified contents against invoices.
- Organized warehouse space by labeling shelves, bins, drawers and other storage locations.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
Quality Assurance Technician
NAVSUP FLC San Diego
San Diego, CA
06.2020 - 06.2021
- Kept transportation operations in compliance with company, legal and safety requirements.
- Communicated delays and early arrivals to management.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
- Recruited, trained and scheduled employees to fulfill quality standards and expectations of management.
- Tracked customer feedback across diverse segments to conduct complex research and product testing.
- Consulted with management and personnel to educate on QA standards.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Secured positive customer experiences while executing effective quality assurance practices.
- Performed detailed inspections of products to ensure compliance with quality standards.
- Maintained records of all quality control activities, such as tests and inspections performed.
- Provided technical assistance in the development of new products or processes.
- Investigated customer complaints related to product quality and reported findings to management.
- Created reports summarizing quality assurance activities for upper management review.
- Recommended changes in procedures or specifications when necessary.
- Prepared reports to communicate results of quality inspection activities to management.
- Determined training needs of staff and organized training interventions to achieve quality standards.
Hull Technician
USN
San Diego, CA
01.2014 - 03.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Medical Records Clerk
No Appointment MD
Glendale, AZ
09.2012 - 07.2013
- Scanned incoming documentation.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Observed confidentiality and safeguarded all patient-related information.
- Kept department clean, organized and professional.
- Pulled patient charts for upcoming appointments.
- Consolidated diverse medical records.
- Conceptualized and implemented new and more efficient filing system.
- Verified, updated and entered patient information into system.
- Worked with speed, efficiency and accuracy to process documentation and complete projects.
- Sent records requests and stayed in close communication with case managers regarding open issues.
- Processed incoming medical records requests.
- Maintained a secure filing system for confidential documents.
- Scanned paper records into digital format.
- Retrieved patient medical records in response to requests from authorized personnel.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Organized patient charts, gathering medical histories, lab results and consents.
- Supported administration staff with records requests to support patient care.
- Maintained positive working relationship with fellow staff and management.
Student
Estrella Mountain Community College
Avondale, AZ
06.2022 - Current
- Provided guidance and support to fellow students on academic issues.
- Learned new methods, processes and procedures for research and writing.
- Devoted time outside of class to do homework, labs or class preparation.
- Attended classes and lectures to procure and absorb materials from handouts, textbooks or in-class presentations.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Built positive relationships with professors and assisted with research and innovation.
- Used student resources and asked professors, assistants, dean and other leaders for support.
Education
Introduction To Hazardous Material Ashore
Naval Occupational Safety Health And Environment
Norfolk, VA06.2020
Introduction To Dod Shelf-life Program
Defense Acquisition University
Fort Belvoir, VA12.2019
Gas Free Engineer (Afloat) Ops
Center For Naval Engineering (CNE)
San Diego, CA12.2017
Advanced Shipboard Fire Fighting
Center For Naval Engineering (CNE)
San Diego, CA10.2017
Air Capable Ship Helicopter Fire Fighting
Center For Naval Engineering (CNE)
San Diego, CA03.2016
Hull Maintenance Technician
Center For Naval Engineering (CNE)
Greatlakes, IL07.2014
Engineering Professional Apprenticeship
Center For Naval Engineering (CNE)
Greatlakes, IL05.2014
Basic Engineering Common Core
Center For Naval Engineering (CNE)
Greatlakes, IL05.2014
Some College (No Degree) - Nursing
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZSkills
- People skills
- Customer service
- Basic math
- Data management
- Problem resolution
- Multitasking
- Troubleshooting
- Team building
- Training & Development
Timeline
Student
Estrella Mountain Community College
06.2022 - Current
Quality Assurance Technician
NAVSUP FLC San Diego
06.2020 - 06.2021
Supply Technician
NAVSUP
02.2019 - 03.2022
Hull Technician
USN
01.2014 - 03.2022
Medical Records Clerk
No Appointment MD
09.2012 - 07.2013
Introduction To Hazardous Material Ashore
Naval Occupational Safety Health And Environment
Introduction To Dod Shelf-life Program
Defense Acquisition University
Gas Free Engineer (Afloat) Ops
Center For Naval Engineering (CNE)
Advanced Shipboard Fire Fighting
Center For Naval Engineering (CNE)
Air Capable Ship Helicopter Fire Fighting
Center For Naval Engineering (CNE)
Hull Maintenance Technician
Center For Naval Engineering (CNE)
Engineering Professional Apprenticeship
Center For Naval Engineering (CNE)
Basic Engineering Common Core
Center For Naval Engineering (CNE)
Some College (No Degree) - Nursing
Maricopa Community Colleges - Estrella Mountain Community College
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