Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yolanda Bizarro

Yolanda Bizarro

Chicago,IL

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Driver

Zip Tranportion Co Zoom
05.2019 - Current
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Cashier

Marshalls & HomeGoods
06.2017 - 01.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Customer Service Representative

M & E Custom Exteriors
06.2012 - 07.2014
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Store Manager

111th Street Currency Exchange
01.1997 - 07.2012
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.

Education

Ged -

GED Ill
Illinois City, IL
04.1978

Skills

  • Appointment Scheduling
  • Passenger Assistance
  • Passenger Transportation
  • Vehicle Maintenance
  • Vehicle Inspection
  • Time Management
  • Safety Management
  • City and Non-City Driving
  • Heavy Lifting
  • Clean Driving Record
  • GPS and Route Planning
  • Valid Driver's License
  • Language Fluency

Timeline

Driver

Zip Tranportion Co Zoom
05.2019 - Current

Cashier

Marshalls & HomeGoods
06.2017 - 01.2020

Customer Service Representative

M & E Custom Exteriors
06.2012 - 07.2014

Store Manager

111th Street Currency Exchange
01.1997 - 07.2012

Ged -

GED Ill
Yolanda Bizarro