Yolanda Bracamonte
Reseda ,CA
Summary
Adaptive and driven individual with a strong work ethic who has the ability to thrive in a team based or individually motivated setting. Known for exceptional communication and organizational skills, ensuring a safe and nurturing environment while effectively managing multiple tasks and maintaining high standards of customer service.
Overview
12
12
years of professional experience
Work History
Childcare Provider
Self Employed
02.2021 - 05.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
Sales Associate
See’s Candies
12.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Cashier
Taco Bell
11.2016 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Sales Associate
Kohls Department Store
07.2014 - 05.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
Taco Bell
05.2012 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked with floor team and managers to meet wide range of customer needs.
Education
GED
Los Angeles Pierce College
Woodland Hills, CASkills
- Patience and empathy
- Childcare
- Positive reinforcement
- Group leadership
- Time management
- Coordination and teamwork
- Punctual and reliable
- Multitasking
- Caring and responsible
- Organizational skills
- Excellent communication
- Team building
Timeline
Sales Associate
See’s Candies
12.2021 - 05.2022
Childcare Provider
Self Employed
02.2021 - 05.2024
Cashier
Taco Bell
11.2016 - 05.2018
Sales Associate
Kohls Department Store
07.2014 - 05.2016
Cashier
Taco Bell
05.2012 - 12.2014
GED
Los Angeles Pierce College
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