Yolanda Bracamonte
Reseda ,CA
Summary
Adaptive and driven individual with a strong work ethic who has the ability to thrive in a team based or individually motivated setting. Known for exceptional communication and organizational skills, ensuring a safe and nurturing environment while effectively managing multiple tasks and maintaining high standards of customer service.
Overview
12
12
years of professional experience
Work History
Childcare Provider
Self Employed
Reseda, CA
02.2021 - 05.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
Sales Associate
See’s Candies
Reseda, CA
12.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Cashier
Taco Bell
West Hills, CA
11.2016 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Sales Associate
Kohls Department Store
Woodland Hills, CA
07.2014 - 05.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
Taco Bell
Van Nuys, CA
05.2012 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked with floor team and managers to meet wide range of customer needs.
Education
GED
Los Angeles Pierce College
Woodland Hills, CASkills
- Patience and empathy
- Childcare
- Positive reinforcement
- Group leadership
- Time management
- Coordination and teamwork
- Punctual and reliable
- Multitasking
- Caring and responsible
- Organizational skills
- Excellent communication
- Team building
Timeline
Sales Associate
See’s Candies
12.2021 - 05.2022
Childcare Provider
Self Employed
02.2021 - 05.2024
Cashier
Taco Bell
11.2016 - 05.2018
Sales Associate
Kohls Department Store
07.2014 - 05.2016
Cashier
Taco Bell
05.2012 - 12.2014
GED
Los Angeles Pierce College