Yolanda Bryant
St Louis,MO
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners, students, and stuff with decision-makers for various needs. Well-qualified Community Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
21
21
years of professional experience
Work History
Assistant Property Manager
Carleton Companies
05.2023 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
Property Manager
Baumann Propety Company
04.2019 - 07.2022
- Hire, train, supervise mentor and coach all properties and team members for success. Manage team scheduling; ensureing all operational standards and procedures for the property are implemented monitored and maintained
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Administered operations to handle needs of more than700 tenant across 4 property units
Assistant Property Manager
Vatterott Properties
01.2017 - 04.2019
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
Property Manager
Cohne-Esrey's
05.2016 - 05.2017
- Hire, train, supervise mentor and coach all property team members for success; training and development of all team members; manage team scheduling; ensuring all operational standards and procedures for the property are implemented, monitored and maintained.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Sales Manager
Aaron's Sales And Lease
04.2015 - 04.2017
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Teacher
Grace Hill Head Start
03.2003 - 06.2015
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Certification - Medical Billing & Coding
Everest College Earth City Mo
Earth City, MO05.2008
Skills
- Leasing And Sale
- Manage Rentals
- Preventive Maintenance
- City and County Regulations
- Lease Renewals
- Rent Collection
- Tenant Screening
- Property Management Software Understanding
- Property showing
Timeline
Assistant Property Manager
Carleton Companies
05.2023 - Current
Property Manager
Baumann Propety Company
04.2019 - 07.2022
Assistant Property Manager
Vatterott Properties
01.2017 - 04.2019
Property Manager
Cohne-Esrey's
05.2016 - 05.2017
Sales Manager
Aaron's Sales And Lease
04.2015 - 04.2017
Teacher
Grace Hill Head Start
03.2003 - 06.2015
Certification - Medical Billing & Coding
Everest College Earth City Mo
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