Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

Yolanda Burgos

Las Vegas

Summary

Dedicated professional with over 10 years of experience in hospitality, customer service, and warehouse operations. Proven ability to work in fast-paced environments, deliver exceptional customer experiences, and exceed productivity goals. Seeking a full-time role where I can contribute to team success and grow within the company.

Overview

14
14
years of professional experience

Work History

General Laborer

Express-employment temp agency
01.2025 - Current
  • Warehouse General labor
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Performed traditional janitorial tasks such as mopping, dusting, floor waxing, glass cleaning and waste disposal.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

Banquet Captain

Anthem Revere Golf
01.2022 - 01.2025
  • Provided exceptional hospitality ensuring customer satisfaction
  • Fallowed the BEO for Event setup and teardown Arranged linens and table settings according to seating plan and event theme.
  • Maintained strict adherence to food safety, sanitation, and alcohol service regulations.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Return Processor | Warehouse Worker

DHL
01.2019 - 01.2023
  • Processed and sorted over 800 packages per shift, consistently exceeding the company's hourly scan rate.
  • Palletized products for safe shipping.

Barista

Harry Reid International (HMS)
01.2012 - 01.2019
  • Delivered exceptional customer service in a high-volume airport environment.
  • Consistently followed health, safety, and sanitization guidelines, ensuring compliance with Starbucks standards.
  • Maintained accuracy in cash handling and drink preparation, contributing to increased customer satisfaction.

Education

Medical Assistant Certificate -

Pima Medical
Las Vegas, NV
10.2010

Diploma - undefined

Horizon High School
Las Vegas, NV
01.2003

Skills

  • Fast-paced environment adaptability
  • Exceptional customer service and conflict resolution
  • Shipping and receiving
  • Event planning and execution
  • Warehouse operations and inventory management
  • Cleaning and decontamination
  • Strong cash handling and POS systems experience
  • Food safety and alcohol service certified

ADDITIONAL INFORMATION

Current Health Card, Tam Card, Sheriff Card, and Driver's License., Food Handlers License and Alcohol Servers Certification.

Timeline

General Laborer

Express-employment temp agency
01.2025 - Current

Banquet Captain

Anthem Revere Golf
01.2022 - 01.2025

Return Processor | Warehouse Worker

DHL
01.2019 - 01.2023

Barista

Harry Reid International (HMS)
01.2012 - 01.2019

Diploma - undefined

Horizon High School

Medical Assistant Certificate -

Pima Medical

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