Yolanda Callahan
Claremont,CA
Summary
Secure a position with an Employer that can utilize my Skill set, experience and discipline to benefit all involved.
Overview
30
30
years of professional experience
Work History
Regional Manager
Dependable Break Room Solutions
Upland, California
08.2022 - Current
- Directed regional operations for break room solutions across multiple locations.
- Managed vendor relationships to ensure quality service delivery.
- Implemented training programs for staff to enhance customer service skills.
- Oversaw regional operations for break room solutions across multiple locations.
- Coordinated client accounts and ensured timely service delivery for clients.
- Implemented strategies to enhance customer satisfaction and service quality.
- Created and maintained relationships with key customers in the region.
Southern Wines & Spirits
01.2008 - Current
- Manage my accounts to ensure distribution, planner, and proper display opportunities.
Sales Representative/ Merchandiser
Young’s Market Company
Orange, CA
01.2006 - 01.2008
- Customer service, Sales, Territory management, Time management.
- I managed and maintained inventory levels.
- Product knowledge and educated others on product.
Manager, front of the House
Spaghetti Eddies
Rancho Cucamonga, CA
01.2005 - 01.2006
- Manage server and staff to ensure pleasant dining experience.
- Train servers and Bar staff.
- Schedule shifts for servers and Bar Staff.
- Manage staff on customer service.
Lead Server / Trainer
Olive Garden
Montclair, CA
01.2003 - 01.2005
- Supervise server and bar staff to endure quality service.
- Train new servers and bar staff.
- Implemented training course for new recruits — speeding profitability.
Host/ Server/ Bar Trainer
Red Lobster
Industry, CA
01.2000 - 01.2003
- Train store host to ensure proper seating and customer service.
- Server and trainer for servers and bar staff.
- Implement training for new server and bar staff.
Server
Red Lobster
Montclair, CA
01.1996 - 01.1999
- Learn health and safety techniques for proper education.
- Manage patrons visit to ensure pleasant food/Bev experience.
- Developed Excellence in Service skills.
Education
High School Diploma -
Bonita High School
Timeline
Regional Manager
Dependable Break Room Solutions
08.2022 - Current
Southern Wines & Spirits
01.2008 - Current
Sales Representative/ Merchandiser
Young’s Market Company
01.2006 - 01.2008
Manager, front of the House
Spaghetti Eddies
01.2005 - 01.2006
Lead Server / Trainer
Olive Garden
01.2003 - 01.2005
Host/ Server/ Bar Trainer
Red Lobster
01.2000 - 01.2003
Server
Red Lobster
01.1996 - 01.1999
High School Diploma -
Bonita High School