Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Customer Service Cashier
Pearl Harbor Commissary
Pearl City, HI
03.1995 - 05.2014
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Collected credit card and cash payments to complete transactions for customer orders.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Maintained cleanliness and presentation of stock room and production floor.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Verified that all coupons were valid prior to processing them into the system.
Scanned items and checked pricing on cash register for accuracy.
Checked personal identifications during alcohol and tobacco sales.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Education
Some College (No Degree) - Liberal Arts and Sciences
Leeward Community College
Pearl City
Skills
Organization and Time Management
Social Perceptiveness
Basic Math
Task Prioritization
Customer Relations
Accomplishments
Recognition for Special Act/Service Award
Exceeded the Standards for Customer Service Award
Exceeded the Standards for Security & Shop Lifting Guidelines Award
Exceeded the Standards for Dependability Award
Employee of the Month Award
Certificate of Appreciation Award
Ten-Year Service in the U.S. Government Award
Timeline
Customer Service Cashier
Pearl Harbor Commissary
03.1995 - 05.2014
Some College (No Degree) - Liberal Arts and Sciences