Yolanda Campbell
Deer Creek,OK
Summary
Dedicated and focused Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
22
22
years of professional experience
Work History
Administrative Assistant I
Northwest Center for Behavioral Health
09.2018 - Current
- Manages the office; communicates with the public and other staff maintaining confidentiality of all matters, organizes meetings, sorts and files paperwork, routes paperwork to other staff for appropriate action
- Screens and routes all telephone calls to designated staff members, answers inquiries requiring knowledge of procedures, rules, and policies and statutes
- Arranges special conferences and meetings; maintains office calendar for approximately 30-staff members
- Prepares and submits travel claims
- Independently researches, assembles and summarizes materials, information and data for administrative board or commission consideration and actions; may take and transcribe dictation of confidential, technical or legal material requiring high degree of accuracy; records and transcribes proceeding of meetings and conferences
- Serves as Recorder for the committees as assigned, filing minutes with appropriate offices, making copies and collating information as necessary
- Works in cooperation staff to coordinate effective development of other resources designed to reach goals
- Assist with maintaining the policy manual
- Serves as Timekeeper for assigned staff
- May represent the office at agency, community or other meetings
- Performs related work as required and assigned
- Handle collection and noumante and donneite for officeMANUIO VURGULIVIT Anu paymono Anu Uuspušnto iVI VINUD
Head Cashier
Hobby Lobby
Enid, OK
2013.10 - 2018.09
- Receives and processes cash and credit card payments for in-store purchases
Place special merchandise orders for customers
Work as a team member to provide the highest level of service to customers
Started as a part-time cashier then promoted to Head Cashier
Home Schooler
Helped customers complete purchases, locate items and join reward programs.
Facilitated and logged store opening, closing and shift changes.
Grace Academy Homeschool
03.2010 - 03.2015
- Teaching and servicing approximately thirty (30) students daily
- It is my responsibility to establish each student using the ABEKA curriculum course of study
- Ensuring each student understands what is expected and has the necessary skills to complete tasks
- I am responsible for the development of the students reading, language, and mathematical skills
- Reinforcing/explaining what the Master Teacher introduces
- Sales
Dillard's, INC
11.2013 - 09.2014
- Received and processed cash and credit payments for in-store purchases
- Exceeded targeted sales goals by 25%
- Placed special merchandise orders for customers
- Demonstrated that customers come first by serving them with a sense of urgency
- Maintained friendly and professional customer interactions.
Admin Coordinator Accounts
INTEGRIS Bass Health
10.2010 - 05.2011
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming mail and prepared outgoing mail.
- Collaborated in timely processing of billing and accounts receivables.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Admin support for Physicians managing patient flow schedule.
- Collecting of patients deductibles and copays.
Receptionist/Tax Preparer
Collins Butler & CO
07.2008 - 06.2010
- Managed reception area, including greeting and responding to telephone and in-person requests for information
- Scheduler for (4) Accountants
- Responsible for the daily receiving of payments and preparing bank danneit for denneit Income Tav Paturn nrangrar Manoning and ordering prenantue for the Financial Advienrutpositivt uppvok, mnivUHTIO TGA TAGiunt proporck, Ivanayiny and viuenny prospevtUSIVE (HG THALIGIAT AUVIDUI,
- Served as central point of contact for all outside financial advisors
- Scheduled meetings, prepared conference rooms
- Maintained mailroom
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed/scanned reports/documents
- Managed day-to-day calendar for shareholder's.
Lead Sales Manager
Sprint Telecommunications
12.2003 - 04.2008
- Accountable for eight (8) sales professionals as Sales Manager
- Achieved up to 300% of quota within the first year as Sales Manager which led to my receiving the highest honor within the company-Pinnacle Club
- Led sales calls with team members to establish sales and customer retention goals
- Hired and trained new sales staff
- Resolved an average of 200 customer complaints per month regarding sales and service
- Resolved customer complaints by exchanging merchandise, containing the issue(s) causing problem and or adjusting bills accordingly.
Education
Associate of Science - Sociology
Coahoma Community College
Clarksdale, MSAssociate of Science - Business
Virginia College
Birmingham, AL06.2003
Skills
- Microsoft Office
- Excel spreadsheets AR/AP
- Results-oriented Mail management
- Excel Spreadsheets
- Customer Service
- Cash Deposit Preparation
- 10-Key
- Records Management Systems
- Travel Administration
- Mail Management
- Accounting Techniques
- Microsoft Outlook
- Microsoft Windows
Additional Information
- Professional and mature Schedule management , Dedicated team player Insurance eligibility verification Authorized to work in the US for any employer, Willing to relocate anywhere
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant I
Northwest Center for Behavioral Health
09.2018 - Current
Dillard's, INC
11.2013 - 09.2014
Head Cashier
Hobby Lobby
2013.10 - 2018.09
Admin Coordinator Accounts
INTEGRIS Bass Health
10.2010 - 05.2011
Grace Academy Homeschool
03.2010 - 03.2015
Receptionist/Tax Preparer
Collins Butler & CO
07.2008 - 06.2010
Lead Sales Manager
Sprint Telecommunications
12.2003 - 04.2008
Associate of Science - Sociology
Coahoma Community College
Associate of Science - Business
Virginia College
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