Yolanda Carter
Sylvania,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Family Services Worker
CSRA EOA Headstart
09.2021 - Current
- Documented data and completed accurate updates to case records.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Increased parental involvement in children''s education by developing collaborative relationships between families and schools.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Improved access to mental health services for families by establishing partnerships with local providers and coordinating referrals as needed.
- Contributed to the development of new policies and procedures for the Family Services department, ensuring optimal service delivery to clients.
- Promoted positive parenting practices through the delivery of evidence-based programs and workshops.
Clerk/Typist
CSRA EOA Headstart
08.2003 - Current
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Ensured timely delivery of correspondence by managing outgoing mail, reducing delays in communication with clients and partners.
- Entered data into databases in alphabetic and numerical order.
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Education
Diploma - Information And Office Teachnology
Ogeechee Technical College
Statesboro, GA08.1998
High School Diploma -
Screven County High School
Sylvania, GA06.1995
Skills
- Case Management
- Family Dynamics
- Client Advocacy
- Self-care strategies
- Family services
Timeline
Family Services Worker
CSRA EOA Headstart
09.2021 - Current
Clerk/Typist
CSRA EOA Headstart
08.2003 - Current
Diploma - Information And Office Teachnology
Ogeechee Technical College
High School Diploma -
Screven County High School
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