Yolanda Cepeda

* Serve food and beverages with focused attention to customer needs.

* Work with POS computer to place orders, take payments, and handle other items.

* Create a warm relationships with customers,to where they would come back as regulars.

* Maintain clean and organized dining tables to uphold restaurant standards.

* Bussed and reset tables to keep dining room and work areas clean.

* Handle customer complaints professionally, resolving issues.

* Recruited and trained new waitstaff personnel, providing fast intel and teaching hands on to integrate additional team members quickly.

* Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

* Washed, and cut fruits and vegetables in advance to save time on food preparation.

* Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator. Also,adding labels with time and temperature

* Received shipments and placed items on proper shelves to restock and organize restaurant pantry.

* Set positive tone for entire dining experience as first point of contact for incoming guests.

* Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

* Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.