Yolanda Cervantes
Medical Records Coordinator/ Courtroom Deputy Clerk
Sebastopol,CA
Summary
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients. Reliable Medical Records Clerk with 5 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Language
Work History
Medical Records and Health Information Technician
Hill Park Medical Center
06.2019 - Current
- Developed clear and concise reporting templates for clinical staff, facilitating effective communication across departments.
- Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy.
- Printed and photocopied documents to provide patients with copies of medical records.
- Transcribed and entered patient medical information into electronic medical records systems.
- Followed up with medical staff regarding missing information in patient records.
- Monitored changes in regulations and guidelines affecting medical records management, adjusting departmental policies accordingly.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Responded to patient inquiries to provide information and details of medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records in compliance with security regulations.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned and uploaded medical records into electronic medical records system.
- Verified accuracy of patient information in medical records.
- Sorted and distributed incoming and outgoing medical records.
Deputy Clerk of the Court
Superior Court Of California County Of Sonoma
06.1996 - 10.2017
- Safeguarded confidential information by adhering to strict data privacy guidelines when handling sensitive documents or discussing ongoing cases.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Demonstrated flexibility in adapting to changing priorities and effectively managing multiple tasks simultaneously while maintaining attention to detail and accuracy.
- Delivered exceptional customer service to the public by addressing inquiries about court procedures, providing status updates on cases, and assisting with form completion as necessary.
- Provided vital support during jury selection processes, ensuring all potential jurors were informed about their duties while accurately recording attendance information.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Streamlined record-keeping systems by digitizing physical files into an organized online database accessible by authorized personnel only.
- Collaborated with other court staff to develop standard operating procedures for efficient workflow among departments.
- Drafted professional court correspondence to facilitate legal proceedings.
- Maintained organization within the courtroom by managing exhibits, monitoring proceedings, and enforcing courtroom rules.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Updated documents such as municipal codes and city charters.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Assisted in increasing public access to court information by updating electronic databases with accurate case details.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Supported judges with case management, organizing schedules and maintaining updated calendars for hearings, trials, and conferences.
- Provided assistance to attorneys and court personnel in courtroom
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Communicated effectively with various parties including attorneys, law enforcement officers, witnesses, and jurors to ensure smooth court operations.
- Contributed to preparation of jury instructions, verdicts and jury forms to support court proceedings.
- Coordinated courtroom proceedings and enforced adherence to proper procedures.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Expedited filing processes through the implementation of an electronic document management system, reducing paperwork and improving overall productivity.
- Performed routine data entry or document management.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
Education
No Degree - Applied Psychology, Business Administration
Santa Rosa High School
Santa Rosa, CA 05.2001 -
High School Diploma -
Ursuline/Cardinal Newman High School
Santa Rosa, CA 05.2001 -
Skills
Continuous Improvement
undefinedTimeline
Medical Records and Health Information Technician
Hill Park Medical Center
06.2019 - Current
No Degree - Applied Psychology, Business Administration
Santa Rosa High School
05.2001 -
High School Diploma -
Ursuline/Cardinal Newman High School
05.2001 -
Deputy Clerk of the Court
Superior Court Of California County Of Sonoma
06.1996 - 10.2017
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